Q: Can't reset my ipod with itunes

Try:                                               

- iOS: Not responding or does not turn on           

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable                     

- Try on another computer                                                       

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  Apple Retail Store - Genius Bar                              

Got a "new" what?

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  Apple Retail Store - Genius Bar     

Jailbreaking

Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.

Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues