Q: itunes won't detect my ipod. i tried uninstalling itunes and reinstalling it and same message pops up

I plug my ipod in and it can't be detected. I have uninstalled iTunes multiple times and reinstalled it and the same message keeps popping up. I have even disconnected and reconnected my ipod multiple times. I even restarted my computer.

iPod nano, Windows 8

Posted on Jan 30, 2015 9:19 PM

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Q: itunes won't detect my ipod. i tried uninstalling itunes and reinstalling it and same message pops up

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by Brett L,

Brett L Feb 2, 2015 11:19 AM in response to ljdubb
Community Specialists

Feb 2, 2015 11:19 AM in response to ljdubb

Good day ljdubb,

If you are having an issue with iTunes for Windows not recognizing your iPod nano, I would suggest that you troubleshoot using the steps in this article -

iPod nano (7th generation): Hardware troubleshooting - Apple Support

If the issue is not resolved, use the steps in this article -

iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

Thanks for using Apple Support Communities.

Safe computing,

Brett L
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Q: itunes won't detect my ipod. i tried uninstalling itunes and reinstalling it and same message pops up

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by Brett L,

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