I have the Itunes match but am getting radio ads after upgrading. How do I get the Itunes radio to play ad-free again?

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fortcoins Author

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I have the Itunes match but am getting radio ads after upgrading. How do I get the Itunes radio to play ad-free again?

Posted on Jan 31, 2015 8:03 AM

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Answer 1

CarlAVII

Community Specialist

Feb 3, 2015 6:24 AM in response to fortcoins

Hello fortcoins,

It may help to turn iTunes Match off, then back on.

Windows: While holding down the shift key, choose Store > Turn Off iTunes Match.
Turn iTunes Match on by selecting Store > Turn On iTunes Match.

How to troubleshoot iTunes Match
http://support.apple.com/en-us/TS4054

Cheers,

Allen

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Answer 2

fortcoins Author

Level 1

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Feb 8, 2015 8:08 AM in response to CarlAVII

Allen,

Thank you very much for the reply. I have turned the ITunes Match off and on. I have re-authorized my computer. I have also signed out of ITunes and logged back in. However, I am still getting ads on the ITunes Radio. I did speak with a rep at Apple support who stated there was a known issue with the recent upgrade, but there was no ETA as to any fix.

If you or anyone else is aware of this issue or can provide insight as to how to resolve, I would greatly appreciate it. Thanks again for replying to my post.

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