HT201068: About Remote Desktop Admin 3.8

Learn about About Remote Desktop Admin 3.8
stigc56

Q: How can I Re-download ARD 3.8 from App Store?

I have ARD version 3.7.2 installed on my Mac Pro. Somehow I started the download of ARD 3.8 from the AppStore WHILE I was installing another app, and now AppStore thinks that I have 3.8 installed, I can see it in the AppStore, but the update never reached my application folder and now I'm stucked!!!

So how can I remove the receipt that tells AppStore that I already have 3.8 installed and thereby allowing me to download it again?

Apple support just gives me a standard mail about my problem, which is not very helpfull!

Posted on Jan 31, 2015 9:05 AM