my ipad will only show the apple logo when turning on. this happened when i installed the latest ios

my ipad will only show the apple logo when turning on. this happened when i installed the latest ios

iPad 2 Wi-Fi, iOS 8.0.2

Posted on Jan 31, 2015 11:26 AM

Reply
1 reply

Feb 3, 2015 7:22 AM in response to Jcalla63

Howdy Jcalla63,


Thanks for using the Apple Support Communities.


To troubleshoot this issue where your iPad is booting to the Apple logo and no further, I'd like you to please follow the steps below.


If your device gets stuck during startup

When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:

  1. Make sure that you have iTunes 12 or later on your computer.
  2. Put your device in recovery mode.
  3. When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.



If you still need help after trying the steps above, contact Apple Support.


If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support


Take care,

Alex H.

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my ipad will only show the apple logo when turning on. this happened when i installed the latest ios

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