iTunes won't update artwork

Question

iTunes won't update artwork

Hi all

I've been having this issue for a while now and that is that iTunes simply won't update my album artwork. It used to work, now it just doesn't want to update.

I select 'Get Info' as I highlighted, I then click on the Artwork tab and I press 'Add Artwork'.

Once clicked I browse for my image, then select it and it registers that it has found the picture.

I then press 'Ok' and simply nothing happens, it just returns me back to my music collection, with the same old artwork.

I fixed it before by uninstalling iTunes but it just comes back and does it again and again. This is really annoying as I can't stand having the default picture and I don't feel like re-installing iTunes every day. I'm on the latest version of iTunes and it has happened for quite some weeks now, I just never got round to doing anything about it.

If anybody could help me fix this I'd great appriciate it, thanks.

iPad Mini, iOS 8.1.3

Posted on Jan 31, 2015 8:55 AM

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Answer 1

Top-ranking reply

hhgttg27

Level 5

5,597 points

Jan 31, 2015 9:12 AM in response to Josh Longhurst

First, you may be better to delete the existing artwork before adding the alternate image. To do this, right-click > Get Info > Artwork as you've described, click on the small version of the image at the top left of the editor window, and press the Delete or backspace key. Then add the new artwork - this may resolve your issue.

Otherwise, there are two cases in artwork can fail to be correctly associated with or embedded in your media files:

your media files are read only - to fix this, use Windows Explorer to find the folder that contains your files, right-click and select Properties. On the General tab there's a check box labeled "Read-only" - if this is checked, or is grey (sometimes blue), click the box so that the flag is unchecked and the box is white. Click OK, and then OK again when the "Apply changes to this folder, subfolders and files" option selected. Now try adding the artwork again.
Windows permissions issues are preventing iTunes from updating your media files (there's some anecdotal evidence of a change in this behavior in iTunes 12). See turingtest2's notes on Repair security permissions for iTunes for Windows for advice on fixing this, then try adding the artwork again.

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