MCFIX

Level 1 (0 points)

Q: I can't connect 2.4ghz wifi but I can to 5Ghz

I have a iPad 3 but I can;t connect to any 2.4Ghz Wifi, but I can connect to 5GHz wifi networks, I update my iOS to 8.1.3

What can I do?

iPad, iOS 8.1.3, iPad 3 model MC706LE/A

Posted on Jan 31, 2015 2:40 PM

I have this question too

Q: I can't connect 2.4ghz wifi but I can to 5Ghz

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Helpful answers

by mario49,

mario49 Feb 3, 2015 8:51 AM in response to MCFIX
Community Specialists

Feb 3, 2015 8:51 AM in response to MCFIX

Hey MCFIX,

Thanks for the question. If I understand correctly, you are not able to connect to the 5GHz network. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

iOS and OS X: Recommended settings for Wi-Fi routers and access points - Apple Support

Thanks for using Apple Support Communities.
Have a good one,
Mario
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by Philly_Phan,

Philly_Phan Feb 3, 2015 9:03 AM in response to mario49
Level 6 (13,576 points)

iPhone

Feb 3, 2015 9:03 AM in response to mario49

mario49 wrote:

Hey MCFIX,

Thanks for the question. If I understand correctly, you are not able to connect to the 5GHz network.

No, the OP stated the opposite. He/she CAN connect at 5GHz but not at 2.4GHz.
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