What does it mean when a black box pops up telling me to shut down my mac
The last couple of days when using my older mac laptop, A black box pops up telliing me to power off my computer? what is this about?
MacBook, Mac OS X (10.6.8)
The last couple of days when using my older mac laptop, A black box pops up telliing me to power off my computer? what is this about?
MacBook, Mac OS X (10.6.8)
Sounds like you got a kernel panic. Check this link.http://support.apple.com/en-us/TS3742 This link shows what you need to do. http://support.apple.com/en-us/HT201753 If we see the panic report, someone may be able to help you.
Sounds like a kernel panic OS X: About kernel panics - Apple Support If you can post a recent panic report it may shed some light on whats causing it Mac OS X: How to log a kernel panic - Apple Support
Ok that's probably what it is. What exactly is a kernel panic anyway? I did sent a report to Apple like the pop said. Now what do I do?
We wanted you to post a copy of that report in here, so someone could look at it and possibly help you. I posted a link about kernel panics did you read it all including the links inside it? Kernel panic's are basically conflicts in your system. They can be hardware or software related.
ok here is the report: mind you I have no understanding of any of this stuff.
Interval Since Last Panic Report: 25483 sec
Panics Since Last Report: 1
Anonymous UUID: 7D1AEA4E-14E4-40F9-BF0D-E4835D09F261
Sat Feb 7 09:20:02 2015
panic(cpu 1 caller 0x235410): "zalloc: \"buf.8192\" (290 elements) retry fail 3, kfree_nop_count: 0"@/SourceCache/xnu/xnu-1504.15.3/osfmk/kern/zalloc.c:992
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x222e3828 : 0x21b837 (0x5dd7fc 0x222e385c 0x223ce1 0x0)
0x222e3878 : 0x235410 (0x594ac8 0x5a1ee4 0x122 0x3)
0x222e3918 : 0x235a60 (0x24a9d4c 0x1 0x0 0x587)
0x222e3938 : 0x2cee5c (0x24a9d4c 0x0 0x222e3968 0x3)
0x222e3978 : 0x2cfc00 (0x1c913830 0x2000 0x2b629 0x7eb6)
0x222e3a18 : 0x2cfe8d (0x3a1de10 0x22c2 0x0 0x2000)
0x222e3a58 : 0x2cff4a (0x2000 0x0 0x0 0x10)
0x222e3a78 : 0x419f76 (0x3a1de10 0x22c2 0x0 0x2000)
0x222e3ae8 : 0x450d0c (0x3a1de10 0x22c2 0x1 0x222e3bb4)
0x222e3b08 : 0x44f5ac (0x3ad9404 0x22c2 0x1 0x222e3bb4)
0x222e3bf8 : 0x41d34f (0x3addf10 0x3ad9470 0x41d37c 0x222e3c1c)
0x222e3c48 : 0x444388 (0x3952004 0x5064490 0x50644a4 0x0)
0x222e3d58 : 0x447067 (0x5066b90 0x0 0x2 0x5cc08d)
0x222e3de8 : 0x433736 (0x5066b90 0x2 0x0 0x3b1ad20)
0x222e3e18 : 0x2e4dd5 (0x5066b90 0x222e3ea8 0x68 0x231560)
0x222e3e78 : 0x436314 (0x393ebd8 0x0 0x4336b6 0x222e3ea8)
0x222e3ee8 : 0x2e67d6 (0x393ebd8 0x2 0x36fe4e4 0x0)
0x222e3f08 : 0x2e2b9e (0x393ebd8 0x0 0x1 0x1c6d)
0x222e3f48 : 0x2efe80 (0x1 0x2e6797 0x0 0x0)
0x222e3f78 : 0x4f82fb (0x3b1ad20 0x3704d48 0x36fe424 0x1)
0x222e3fc8 : 0x2a251d (0x3704d44 0x0 0x10 0x0)
BSD process name corresponding to current thread: launchd
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBook2,1 (Mac-F4208CAA)
System uptime in nanoseconds: 32438178512213
vm objects:2698336
kernel map entries:1413104
pv_list:1246840
kalloc.16:9228288
kalloc.32:7290880
kalloc.64:45379584
kalloc.512:1101824
kalloc.8192:1835008
vm pages:11078584
ipc ports:179937408
vnodes:2580380
HFS node:3638580
HFS fork:1565648
buf.8192:2375680
Kernel Stacks:1163264
PageTables:12095488
Kalloc.Large:4196172
unloaded kexts:
(none)
loaded kexts:
com.apple.filesystems.autofs 2.1.0 - last loaded 26770362520
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.InternalModemSupport 2.6.2
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AirPort.Atheros 411.19.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AirPort.Atheros21 425.14.7
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelYonahProfile 14
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleBacklight 170.0.46
com.apple.driver.AppleIntelGMA950 6.3.6
com.apple.driver.AppleIntelIntegratedFramebuffer 6.3.6
com.apple.driver.CSRHIDTransitionDriver 2.4.5f3
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTrackpad 201.6
com.apple.driver.AppleUSBTCKeyEventDriver 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.USBCameraFirmwareLoader 1.1.0
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBUHCI 4.2.0
com.apple.iokit.AppleYukon2 3.2.1b1
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleHDAHardwareConfigDriver 2.0.5f14
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.CSRUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOATAPIProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB, SMC 1.17f0
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHY2120BH, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-857E
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2
Now that I posted all this internal stuff about my computer, I'm a little nervous about some one in the hacker world gaining access to my computer. Do I need to worry here?
You've posted no information that will compromise your security.
Before you do anything make sure that you have a complete backup of your system and files. Start up from your original install DVD or a Snow Leopard retail disc and run Disk Utility. Repair the hard drive, not permissions the drive.
I am not sure how to back up my files and my system. I don't have the original install DVD either.
PLez i need help for App stor if i wante dawnlode for evre thang he need iOS 6.0 i dont no for where
Hi there. You need an external drive to back up you internal drive, ether manually on using time machine. You can go to the online apple store and get a Snow Leopard install disk for $19.99 Could possibly have them at local apple store also.
What does it mean when a black box pops up telling me to shut down my mac