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just installed 12.1 on win7 and no apple device is recognized for sync

After installing iTunes 12.1, no apple devices are recognized for syncing. Help?

iPhone 5, Windows 7

Posted on Jan 31, 2015 6:40 PM

Reply
1 reply

Feb 3, 2015 9:55 AM in response to mrinphx

Hey there mrinphx,

Welcome to Apple Support Communities.


This article provides troubleshooting suggestions that’ll resolve most issues like the one that you’ve described, where your devices aren’t recognized in iTunes.

iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support


If the issue persists with devices that aren't running iOS, try the additional troubleshooting tips in the article linked below.

iPod: Appears in Windows but not in iTunes - Apple Support


Take care,

-Jason

just installed 12.1 on win7 and no apple device is recognized for sync

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