HT201456: Boot Camp 5.1: Frequently asked questions

Learn about Boot Camp 5.1: Frequently asked questions
phkc070408

Q: Bootcamp 5.1.2 - Unable to download Windows Support Software

Hi All:

 

I have a Mid 2014 MacBook Pro and I am having problems setting up Boot Camp.  When creating a Windows 7 or later version install disk, the status bar stops at about the halfway point and I get the error Unable to download the software because of a network problem.

 

Screen Shot 2015-01-31 at 11.48.09 PM.png

 

I tried downloading a copy of Windows 7 x64 ISO and then tried to just Download the latest Windows support software from Apple.  Immediately I received the same error, Unable to download the software because of a network problem.

 

After doing some reading, I figured I would be better manually downloading the Windows Support Software from the site Boot Camp Support Software 5.1.5640

I followed the directions from the site below:

 

• The download file is a .zip file. Double click it to uncompress it,  if it is not automatically uncompressed. DONE

• Double-click the Boot Camp5 folder.  DONE

• Copy the entire contents of the .zip file to the root level of a USB flash drive or hard drive that is formatted with the FAT file system  DONE

• When running Windows, locate the Boot Camp folder on the USB media you created in Step 3 and double click to open it.  WHAT DO YOU MEAN WHEN RUNNING WINDOWS?  HOW DO I RUN WINDOWS BEFORE I HAVE INSTALLED IT?

• Double click on setup to start installing the Boot Camp Support Software.  THE ONLY FILE NAMED SETUP IS IN THE FOLDER /disk/bootcampsetup.exe  I CAN'T RUN AN .exe FILE ON A MAC


So I next tried to use the Boot Camp software to help me create my install disk.  The problem is I don't know how to turn the downloaded file and the Windows 7 iso file into a boot disk for USB.  If I select the option to create the install disk, it wants to download the files first; there is no option to select files already downloaded.

 

First off, are these even the correct files?

 

Second, Does anyone see a workaround?  I do not have my Windows 7 Install disk anymore, but I do have a product key.

iPhone 5, iOS 8.1.2

Posted on Jan 31, 2015 9:10 PM

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Q: Bootcamp 5.1.2 - Unable to download Windows Support Software

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  • by Loner T,

    Loner T Loner T Feb 1, 2015 9:21 AM in response to phkc070408
    Level 7 (23,658 points)
    Safari
    Feb 1, 2015 9:21 AM in response to phkc070408

    If you manually download the BC drivers, they cannot be cleanly integrated into a USB which contains both. If your BCA download fails, used a wired connection, instead of wireless, if possible, or try a bit later. The Apple CDN for downloading software has lately been problematic for many people.

     

    The manually downloaded software is meant for use once Windows has been 'fully' installed, but should not/cannot be used to build the Windows installer itself.