iPod 5th Generation won't connect to home wifi?

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Level 1

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iPod 5th Generation won't connect to home wifi?

I've had this iPod since this summer and suddenly it disconnected from my home wifi and hasn't connected for two days now. Yes, it will connect to wifi everywhere else such as school. Although, when I come home it fails to connect to our wifi.

I know it isn't a problem with our wifi since all the computers are still connected (along with other Apple products such as Macs and iPhones).

It's only my iPod that won't connect.

Every time I try to connect it says that I have failed with the password and that it's unable to connect. I have tried resetting all settings and also tried resetting my network settings...

Any other ideas? My iPod is version 8.1

iPod touch, iOS 8.1

Posted on Jan 31, 2015 10:08 PM

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Answer 1

lllaass

Level 10

210,411 points

Feb 1, 2015 1:29 AM in response to allysocute

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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