ARD 3.8 - only available from App Store?

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Level 2

425 points

ARD 3.8 - only available from App Store?

I purchased a serial number for ARD 3.6 from before the days of App Store, and through to 3.7.2 you could download the required software Apple Software Downloads (you still can) and then apply the serial number to the app.

I cannot find any way to do this for ARD 3.8.

I hope this does not mean I have to buy another copy of ARD.

Does anyone know if Apple have published any policy on this - I can find nothing in my limited searching of App Store and Developer fora that explains what scoop is.

Thanks in advance for whatever help you can offer.

Mac Pro, OS X Yosemite (10.10.2), 2x2.4 GHz Quad-core, 12GB, HD6870

Posted on Feb 1, 2015 6:15 AM

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Answer 1

Japib

Level 4

2,843 points

Feb 1, 2015 6:32 AM in response to Gavin Lawrie

If you bought ARD before the app store, you should have an install disk, no? About Remote Desktop Admin 3.8 - Apple Support

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Answer 2

Gavin Lawrie Author

Level 2

425 points

Feb 1, 2015 7:37 AM in response to Japib

@Japbib:

Well yes, I have a 3.6 install disk too. Not sure how knowing that helps though?

My question is whether "Is there an upgrade path from ARD 3.7.2 to ARD 3.8 for people who purchased the 'install disk / serial number' version?"

Any ideas?

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Answer 3

Gavin Lawrie Author

Level 2

425 points

Feb 1, 2015 7:57 AM in response to Gavin Lawrie

@Japbib:

To explain further - the aim was to avoid having to dig out the install disk from archive - as the App Store update mentioned in the article didn't work for me because I had installed a developer version of 3.8 temporarily and it had stopped working (presumably because 3.8 proper released). This resulted in no ARD at all. I was simply trying to avoid having to find the install disk in the archive of old CDs ...

But given up and gone found original disk ;(

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