You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 8.1.3 problems

After updating my iPad mini 2 to iOS 8.1.3 I found these problems: -

(a) multi tasking gesture failed frequently.

(b) notification Centre failed frequently.

(c) control Centre failed frequently.

(d) unable to use camera in landscape mode. When used side switch, changed over to landscape for a second only.


All these problems were solved after restarting iPad. But the problems are occurring frequently.

Any suggestions?

iPad Mini, iOS 8.1.3

Posted on Feb 1, 2015 6:20 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2015 6:21 AM

Please tell me that it has NEVER been jailbroke. If it has never been jailbroke, here are some standard repair procedures:


First, try a system reset. It cures many ills and it's quick, easy and harmless...

Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.


If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."


At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.


If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

4 replies
Question marked as Top-ranking reply

Feb 1, 2015 6:21 AM in response to Neelgrg

Please tell me that it has NEVER been jailbroke. If it has never been jailbroke, here are some standard repair procedures:


First, try a system reset. It cures many ills and it's quick, easy and harmless...

Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.


If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."


At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.


If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

Feb 5, 2015 6:33 PM in response to Neelgrg

Hi,


After updating my Iphone 5s to 8.1.3, below are the list of bugs or errors that I have encountered:



1.) My FRONT CAMERA is not working. It gets hang or stocked.

2.) TOUCH ID is not working saying a display message error that "Failed: Unable to complete Touch ID setup. Please go back and try again later.



This errors did not happened to my phone before. I already have restarted/reset the phone several times but no avail.


Please help us in resolving this issue.



Thank you.

iOS 8.1.3 problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.