iTunes fails to quit

Hello all.


Since the latest update my iTunes fails to quit consistently.

The app continues to work without problem, seemingly IGNORING any attempt to quit it in any way.

No quit through menu, Command+Q, Dock icon quit or machine shutdown (fails stating that iTunes prevented it…).

Everything keeps running and all I can do is to resort to a "force quit"...

Another strange behaviour is that now iTunes fails to connect to iDevices set to wifi-sync with it.

I had reliability problems with wifi sync before, but now nothing works anymore.

iTunes fails to connect to devices even when connected through USB sometimes!

I've repaired permissions multiple times, reset PRAM and whatnot… nothing seems to solve this problem.

I've reinstalled 12.1 with the downloaded version as well, to no avail.


Is there any preference or else I can erase to make it rebuild the files again?


I'm out of options… please help!

Next step would be to erase and reinstall all the OS… but I wouldn't want to...

MacBook Air (11-inch Late 2010), OS X Yosemite (10.10.2), null

Posted on Feb 1, 2015 3:57 PM

Reply
1 reply

Feb 4, 2015 7:38 AM in response to p0ttyp1g30n

Hi p0ttyp1g30n,


Good job on troubleshooting your issue so far. You might be on the right track thinking that it might need to recreate the files. I would start with creating a new iTunes library file and then test it out by quitting to see if it closes like it is suppose to. It that is the case and it works, then I have provided a second article that will assist with recreating your iTunes library.


iTunes: How to open an alternate iTunes Library file or create a new one

http://support.apple.com/en-us/HT201596


iTunes: How to re-create your iTunes library and playlists

http://support.apple.com/en-us/HT201561


Take it easy,

-Norm G.

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iTunes fails to quit

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