HT201365: Find My iPhone Activation Lock
Learn about Find My iPhone Activation Lock
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All replies
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Helpful answers
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Feb 4, 2015 8:56 AM in response to jshin2002by brenden dv,Hi jshin2002,
I'm sorry to hear you are having these issues with your iPad. If the iPad in question has been removed from the associated iCloud account, it shouldn't prompt you for the Apple ID and password for Activation Lock. You may want to double-check the removal process, as outlined in the following article:
- Sign in to their iCloud account at www.icloud.com/find.
- Click All Devices to open a list of devices linked to their account, then select the device to be removed. It should show a gray dot or the word “Offline” next to the device name.
- Click "Remove from Account" to remove the device from their account.
After the device is removed from the previous owner’s account, turn the device off by pressing and holding the Sleep/Wake button located on the top-right side of the device. Then restart your device and proceed with device setup as you would normally.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
Regards,
- Brenden
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Oct 8, 2015 2:22 PM in response to brenden dvby Barzi1,i removed it.but It won't accept my iCloud account and says:cannot be used to unlock this iphone !
what do i do?
pls help me
