Angelfyfe
Level 1 (0 points)

Q: My AirPlay option is gone from my iPhone and iPad

I Went to stream a movie and was unable to locate the AirPlay option on both my iPhone and iPad

iPad 2, iOS 8.1.3

Posted on Feb 2, 2015 5:23 AM

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Angelfyfe

Q: My AirPlay option is gone from my iPhone and iPad

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  • by Briansyddall,

    Briansyddall Briansyddall Feb 2, 2015 5:58 AM in response to Angelfyfe
    Level 6 (9,255 points)
    Apple Watch
    Feb 2, 2015 5:58 AM in response to Angelfyfe

    Hi Home screen swipe up control panel bottom right if you click on iPhone you don't get mirroring If you clic Apple TV  you do. Cheers Brian

  • by Angelfyfe,

    Angelfyfe Angelfyfe Feb 2, 2015 6:10 AM in response to Briansyddall
    Level 1 (0 points)
    Feb 2, 2015 6:10 AM in response to Briansyddall

    Thanks BrIan but the actual AirPlay icon  is gone from the control panel on both the iPhone and the iPad , I tried following Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch - Apple Support  but I can't as the only way I can turn the Apple TV on is with the AirPlay button on my devices , I'm not the most technical of people but this really has me stumped it worked fine on both devices Saturday and today it is gone.

  • by jzamostny,

    jzamostny jzamostny Feb 2, 2015 8:26 AM in response to Angelfyfe
    Level 1 (0 points)
    Feb 2, 2015 8:26 AM in response to Angelfyfe

    Thanks very much for writing about this because I have been having the exact SAME problem but at different work locations so, I would love to hear the answer if there is one. I suspect part of my troubles are due to however the IT dept has configured the WiFi at the different locations. I would love to know what the specific WiFi configuration requirements are in order for AirPlay to work with the Apple TV -- to the point where the AirPlay icon appears consistently on my iPad2.

     

    How I've troubleshooted so far: I've made sure that both my iPad and the Apple TV are on the exact same WiFi network. Both devices have been updated and are running current software. The WiFi is functioning. I've tried turning off my both devices and turning them back on again.

     

    Nope. Still no AirPlay option in my control center.

  • by Angelfyfe,

    Angelfyfe Angelfyfe Feb 3, 2015 4:48 AM in response to jzamostny
    Level 1 (0 points)
    Feb 3, 2015 4:48 AM in response to jzamostny

    Hi jzamostny

     

    i followed the recommended article did everything you did and still the icon was missing , eventually I plugged out the Apple TV left it out a few mins plugged it back in and all the devices had the AirPlay option back.

    sorry it's not a more technical answer

     

    PAmela