After reformatting my hard drive, I lost some of my apps and have to pay to get them back. What do I do?

Question

Level 1

0 points

After reformatting my hard drive, I lost some of my apps and have to pay to get them back. What do I do?

My OS got corrupted, so I had to reformat my hard drive and in the process lose all the data on my hard drive. This includes apps that were included in my MacBook when I first got it such as Facetime, while others are at their pre-Yosemite versions. I can't reinstall them since I have to pay for them, while the other apps like iMovie and Garage Band can't be updated and also require payment. How do I get these apps back? I use a Late 2013 MacBook Pro Retina 15" running on 10.10.1. Bought it at around February or March 2014

MacBook Pro with Retina display, OS X Yosemite (10.10.1)

Posted on Feb 2, 2015 5:50 AM

Reply

Answer 1

Best reply

norm123

Community Specialist

Feb 4, 2015 10:52 AM in response to JeromeAM

Hey JeromeAM,

When you first got your MacBook Pro, you should have agreed to accept the purchase to your Apple ID. Most of your apps that came from the Mac App Store can be downloaded again. To do that, open the Mac App Store and go to the Purchases tab and make sure that you are signed in. From there, you will see a list of apps that you can download again. If you still are not seeing, check to make sure that nothing is hidden.

Download past purchases

http://support.apple.com/en-us/ht2519

Hide and unhide purchases in the Mac App Store
http://support.apple.com/en-us/HT4928

Take care,

-Norm G.

Reply