Q: Recovery Mode
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Feb 4, 2015 11:35 AMby alex_h1,Hello jerma976,
Thanks for using Apple Support Communities.
From the description of your post where you're being prompted to enter a password when entering recovery mode, indicates that a firmware password has been set up on your Mac. To learn more about what a firmware password is, how it was set up and what to do if you forget the password, then please see the information in the links below.
What is a firmware password and how do I set one up? - Apple Support
Only Apple Retail Stores or Apple Authorized Service Providers can unlock computers protected by a firmware password.
If you can't remember the firmware password for your Mac, schedule a service appointment with either an Apple Retail Store or an Apple Authorized Service Provider. If you plan to visit an Apple Retail Store, please make a reservation (available in some countries only).
Recovering a lost firmware password - Apple Support
Take care,
Alex H.
