itunes 12.1 no longer wifi sync with iphone 5c

Question

itunes 12.1 no longer wifi sync with iphone 5c

after I updated to iTunes 12.1 - I can no longer sync my iphone 5c over wi fi??? I thought 12.1 was supposed to help with syncing. it is now worse. Any help appreciated

iPhone 5c, iOS 8

Posted on Feb 2, 2015 10:53 AM

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Answer 1

CarlAVII

Community Specialist

Feb 4, 2015 1:43 PM in response to brendanfromhopedale

brendanfromhopedale,

The article linked below details a number of troubleshooting steps which can help resolve issues with syncing your iPhone via Wi-Fi.

iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
http://support.apple.com/en-us/TS4062

All my best,

Allen

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Answer 2

Feb 4, 2015 5:01 PM in response to CarlAVII

Thanks I have tried all of these suggestions 100 times over the course of using iTunes.

prior to updating to 12.1 I had no issues wi fi syncing - now it wont do it all.

So frustrating. My iphone was updated to 8.1.3 as well..

Anyone else having 12.1 trouble?/

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Answer 3

CarlAVII

Community Specialist

Feb 5, 2015 7:19 AM in response to brendanfromhopedale

brendanfromhopedale,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

All my best,

Allen

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Answer 4

Slin1973

Level 1

0 points

Feb 5, 2015 9:13 AM in response to brendanfromhopedale

I have a similar problem. After updating to iTunes 12.1, when I try to update my iPod it tells me that I have unauthorized songs that will be taken off my iPod. This is false. All of my songs have been authorized since I got this computer over a year ago. Somehow updating to iTunes 12.1 has caused this problem. Also, when I try to authorize the computer to make iTunes happy, it doesn't work! Of course, because that is not really the problem. So, now we can't play 305 songs on our iPods.

I have Windows 8.

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