Q: My earphones won't work when there pluged in

I just recently got an iPhone 5c and any time i put the earphones in the music comes out load insted of listening threw the earphones. The earphones do work cause i tryed them on my ipod

iPhone 5c, iOS 8.1.3

Posted on Feb 2, 2015 1:53 PM

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Q: My earphones won't work when there pluged in

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by brenden dv,

brenden dv Feb 4, 2015 2:09 PM in response to moriartyeve
Community Specialists

Feb 4, 2015 2:09 PM in response to moriartyeve

Hey moriartyeve,

Sorry to hear you are having this issue with your new iPhone. If you are not hearing any audio through your headset, and are only hearing it through the built in speakers, you may find the information and troubleshooting steps outlined in the following article helpful:

If your headset isn't working - Apple Support

Cheers,
- Brenden
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Q: My earphones won't work when there pluged in

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