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Helpful answers
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Feb 4, 2015 2:09 PM in response to moriartyeveby brenden dv,Hey moriartyeve,
Sorry to hear you are having this issue with your new iPhone. If you are not hearing any audio through your headset, and are only hearing it through the built in speakers, you may find the information and troubleshooting steps outlined in the following article helpful:
If your headset isn't working - Apple Support
Cheers,
- Brenden
