The internal storage of my Iphone 5C seems full of pictures but there is nothing saved! I cannot do any movie because memory is full but there is nothing to be cancelled. Can somebody help me?
iPhone 5c, iOS 8.1.3, 12.7GB
Hello celestefromariccia,
Have you tried importing the pictures from your iPhone onto your computer? Usually at the end of import you are given the option to delete them from the iPhone. This affects only images that were taken with the iPhone.
http://support.apple.com/en-us/HT201302
Import media to a Windows PC
Before importing your media:
- Unlock your iOS device using your passcode, particularly if you've never synced your device with the computer before. Learn more about iOS passcodes.
- Makes sure your iOS device trusts the computer you want to import your media onto. Learn more about "Trust this Computer."
Windows 8: Learn how to import photos and videos from a camera, phone, or DVD (Windows Help)
Windows 7 and Windows Vista: Learn how to get pictures from your camera to your computer(Windows Help)If your computer doesn't recognize an attached iPhone, iPad, or iPod touch as a camera, and prevents you from importing photos to your computer, learn how to resolve the issue.
This section will explain how to remove any pictures on your iPhone that were synced from the computer using iTunes.
iTunes: Syncing photos - Apple Support
http://support.apple.com/en-us/HT201313
To delete synced photos and videos from your device
- In iTunes, click the Device button in the upper right corner. (If viewing the iTunes Store, click the Library button in the upper-right corner first.)
- Click the Photos tab in the resulting window.
- Choose "Selected albums" and deselect the albums or collections you want to delete.
Note: To delete all synced photos, deselect "Sync Photos from" and, when asked, click "Remove photos."- Click Apply.
The resource below will show you how to manage the storage on your iPhone.
If you need to delete any other images from your iPhone (email or text attachments, etc.) this article will explain some strategies to free up additional space.
See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT201656
I hope this information helps ....
- Judy
Hello celestefromariccia,
Have you tried importing the pictures from your iPhone onto your computer? Usually at the end of import you are given the option to delete them from the iPhone. This affects only images that were taken with the iPhone.
http://support.apple.com/en-us/HT201302
Import media to a Windows PC
Before importing your media:
- Unlock your iOS device using your passcode, particularly if you've never synced your device with the computer before. Learn more about iOS passcodes.
- Makes sure your iOS device trusts the computer you want to import your media onto. Learn more about "Trust this Computer."
Windows 8: Learn how to import photos and videos from a camera, phone, or DVD (Windows Help)
Windows 7 and Windows Vista: Learn how to get pictures from your camera to your computer(Windows Help)If your computer doesn't recognize an attached iPhone, iPad, or iPod touch as a camera, and prevents you from importing photos to your computer, learn how to resolve the issue.
This section will explain how to remove any pictures on your iPhone that were synced from the computer using iTunes.
iTunes: Syncing photos - Apple Support
http://support.apple.com/en-us/HT201313
To delete synced photos and videos from your device
- In iTunes, click the Device button in the upper right corner. (If viewing the iTunes Store, click the Library button in the upper-right corner first.)
- Click the Photos tab in the resulting window.
- Choose "Selected albums" and deselect the albums or collections you want to delete.
Note: To delete all synced photos, deselect "Sync Photos from" and, when asked, click "Remove photos."- Click Apply.
The resource below will show you how to manage the storage on your iPhone.
If you need to delete any other images from your iPhone (email or text attachments, etc.) this article will explain some strategies to free up additional space.
See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT201656
I hope this information helps ....
- Judy
Thanks Judy, but the problem was solved by the Apple held desk and was very difficult to find a solution.
I had to cancel all my files,from the mobile, do a new backup as empty, then restart the iphone and
charge the empty backup. :-)
Hi celestefromariccia,
It sounds like this issue was a challenging one .... but glad to see it was finally resolved. Thanks for letting me know.
- Judy
My Iphone 5c seems full of pictures but its's empty
