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Helpful answers
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Feb 5, 2015 7:34 AM in response to tony khoaby Brett L,Hi Tony,
If you are unable to access your iCloud email account you can reset the password using the steps in this article -
If you forgot your Apple ID password - Apple Support
Once you have recovered access to your account, you may want to consider enabling two-step verification for your account to improve security. See this article -
Frequently asked questions about two-step verification for Apple ID - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L
