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I just updated iTunes to the newest version-12.1.0.71 (Feb 2 2015) and after updating, my iPhone 5 won't be show up on iTunes at all.
It charges and shows up on my computer, so whats the problem? I've restarted both the iPhone and the PC.
iPhone 5, iOS 8.1.3
Hello, so i have this same problem after update my Itunes to the newest version with my Iphone 6.
I do have the same problem. Updated today 12.1.0.71 and also IOS 8.1.3 on my iphone 5s. Still not able to connect the itunes
So, i have solved this problem.
It is very easy.
When you install Itunes, itunes will install 5 other programms.
Please reinstall the programms and install Itunes Again. It will work. I try it 🙂
On the Picture you will see the 5 programms you must reinstall
Please answer me, if this will work. Srry for my bad english. I'am from Germany 😉😁 Have fun
I too have solved try this:
Step 1. Right click My Computer>Properties>Device Manager.
Step 2. Right click Apple Mobile Device USB Drive>Update Driver Software, then browse the path: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\ to make sure the software is updated.
Step 3. Restart computer and connect iPhone to your computer via USB cable, then open iTunes to see if iPhone is detected or not.
Hi Guys,
Below is the solution which has worked for me. Hope it works for you guys as well.
Steps:
1. Connect your iPhone to Computer thru USB
2. Go to Device Manager.
3. Then check in Imaging Device, Other Devices, Portable Devices, or Universal Serial Bus Controllers and see if you see Apple iPhone.
4. Now right click where it shows Apple iPhone and click on "Update Driver Software"
5. Then Click Browse My Computer for driver Software.
6. Click "Let me pick from a list of device drivers on my computer."
7. Click the Have Disk button
8. In the "Install from Disk" dialog, click the Browse button.
9. Use this window to navigate to the following folder:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
10. Double-click the "usbaapl" file. It may also say sometimes "usbaapl64"
11. Click OK in the "Install from Disk" dialog.
12. Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly. Boom !!! It done and worked for me.
Let me know if it worked for you guys.
Cheers !!!!
I tried doing this but when I right clicked my device, it didn't have the "Update Driver Software" option.
My laptop is on a Windows 8 OS.
If you dont have that option then try below steps
1. Right click where it shows Apple iPhone and click on "Properties"
2. Go to "Driver tab"
3. Over there you will find "Update driver" button
So i had the same problem, even though the Mobile device was up to date it didn't recognize my phone.
1. Go to device manager and find your Apple Mobile Device USB Driver.
2.Right click on it and click on "Driver" tab.
3. Selected "Roll Back Driver"
4. After it rolls back, selected "Update Driver"
Hope that helps, didn't expect itunes to have such a big bug.
Great, thanks for your instructions which worked for me like a breeze!
Hey Thanks so much.. its helped me so much.. and the way you have explained each and every step in such a simple way. 🙂
Thank you so much for posting the solution. It fixed my problem.
Worked great after upgrading to iTunes 12.3 on Windows 10.
Many Thanks!
This did nothing for me.
This didn't help me.
I love you
After updating to iTunes(12.1.0.71), my iPhone 5 won't be show up on iTunes
