When I switch on my iPhone 5c the screen is enlarged and frozen what can I do? Tapping the screen doesn't help
When I switch my iPhone 5c on the screen is enlarged and frozen what can I do? Tapping on the screen doesn't work
iPhone 5c
Hello berylmcgee,
Based on your post it sounds as though your iPhone's display is zoomed in. Usually this situation is caused by activating the Zoom accessibility feature in the iOS Settings. If this is the case, I have included the method to activate and deactivate Zoom:
Use Accessibility features in iOS - Apple Support
Zoom
- To enable Zoom, use three fingers and double-tap the screen.
- To increase the level of Zoom, use three fingers to double-tap and hold, then move your fingers up or down on the screen to increase or decrease magnification.
If this works, you can turn off Zoom in settings so it won't happen again:
Tap Settings > General > Accessibility to find settings for the following features:
Vision:
- VoiceOver
- Zoom
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D