I lost my iphone6 plus but right now I cant see in my list under iCloud a while ago I can see it but no it's gone !

Question

I lost my iphone6 plus but right now I cant see in my list under iCloud a while ago I can see it but no it's gone !

AStolen my iphone6plus yesterday I can see my iPhone 6 plus in my list find my iPhone but right now I was wondering why my iphone6 plus was not appear in the listing what's happen??? they unlock it or maybe they can broken my iphone already ? My next question is from time to time I will check my iCloud but many time I enter my passport they said incorrect pass pwes pls reset your password what is that ? What happen ? Please help me only three week when I was brough this unit so sad . Please help me to find and back my unit . Who know here in philippines therea a lot of technician doing well is it possible to unlocky iPhone?

iPhone 4, iOS 6.1.2

Posted on Feb 3, 2015 7:45 AM

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Answer 1

Brett L

Community Specialist

Feb 5, 2015 9:23 AM in response to dora_lakwatsera

Hi Dora,

Because your missing iPhone is no longer in your Find my iPhone devices list, it sounds as if your Apple ID may have been compromised. I would suggest that you should reset your password for that Apple ID. If as you say you are unable to log in to your Apple ID's page at https://appleid.apple.com you may need to use the methods in this article -

If you forgot your Apple ID password - Apple Support

To increase the security of your Apple ID in the future, you may want to use two-step verification. See this article -

Frequently asked questions about two-step verification for Apple ID - Apple Support

The following article describes what you should do if an Apple device is stolen -

If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

Thanks for using Apple Support Communities.

Best,

Brett L

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