You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Where can I find Windows 10 Bluetooth drivers for my mid-2011 Macbook Pro?

I have installed the Windows 10 Technical Preview on my mid-2011 MacBook Pro 13-inch. I had been running Windows 7 with no problems. The installation had been done using Apple's BootCamp software. The problem is that, in Windows 10 Device Manager, my Bluetooth USB Host Controller (found in "Other Devices") shows that no drivers are installed. Worse yet, when I click on Properties for the device, I get:


The drivers for this device are not installed. (Code 28)


There are no compatible drivers for this device.


To find a driver for this device, click Update Driver.


And, of course, no bluetooth radios show up in the Device Manager. Note that all of this was working perfectly in Windows 7.


Does anyone have any ideas?

MacBook Pro, OS X Yosemite (10.10.2), Windows 10 Technical Preview

Posted on Feb 3, 2015 5:50 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2015 2:54 AM

1) Download from http://kb.parallels.com/Attachments/kcs-6577/AppleBluetoothBroadcomInstaller64.e xe


2) Extract the AppleBluetoothBroadcomInstaller64.exe with 7zip or anything else


3) Go to Device manager find the bluetooth device problem :


4) Update Driver Software > Browser my computer for driver software > let me pick from a list of device drivers on my computer > Have Disk > Browse the extracted folder > OK > Next > Close


5) Its should worked again.

58 replies
Question marked as Top-ranking reply

Aug 9, 2015 2:54 AM in response to Lxixboss

1) Download from http://kb.parallels.com/Attachments/kcs-6577/AppleBluetoothBroadcomInstaller64.e xe


2) Extract the AppleBluetoothBroadcomInstaller64.exe with 7zip or anything else


3) Go to Device manager find the bluetooth device problem :


4) Update Driver Software > Browser my computer for driver software > let me pick from a list of device drivers on my computer > Have Disk > Browse the extracted folder > OK > Next > Close


5) Its should worked again.

Aug 15, 2015 5:23 AM in response to The Beebstar

ridhoyp's solution :


1) Download from http://kb.parallels.com/Attachments/kcs-6577/AppleBluetoothBroadcomInstaller64.e xe


2) Extract the AppleBluetoothBroadcomInstaller64.exe with 7zip or anything else


3) Go to Device manager find the bluetooth device problem :


4) Update Driver Software > Browser my computer for driver software > let me pick from a list of device drivers on my computer > Have Disk > Browse the extracted folder > OK > Next > Close


5) Its should worked again.

Aug 16, 2017 5:18 PM in response to Ruadh2

I should just add, that not only did I have Bluetooth running on Win7, but that after upgrading to Win10 that my mouse and keyboard continued to connect okay. The only problem I had was that other bluetooth devices (eg. speakers) would not. So, I started on this path to connect some speakers.


However, in the process, I took some bad online advice (that the mouse might be blocking the speakers connecting) and disconnected my mouse, and then found that I could not connect it or my keyboard again.

Aug 16, 2017 6:46 PM in response to Loner T

Removing the Mouse and Keyboard from the Mac side made a real difference. Both devices now progress pairing:

* the mouse requests a password and "0000" on the MBP main keyboard works first time.

* the wireless keyboard also requests a password, and says that I may need to enter it on the keyboard. I've tried "0000" in various sequences without success eg. On MBP keyboard only, on MBP Keyboard immediately followed by keying it in wireless keyboard; ditto but adding a delay; etc. Any thoughts?

So, I'm almost back to where I started, with BT input devices connected. Then I can start from scratch testing my BT speaker. That's a lot of time wasted, but I'm so much wiser!

Jul 21, 2015 12:27 PM in response to Lxixboss

So this may be a little risky, but... there's a freeware app called Bluetooth Driver Installer. I just ran 1.0.1.98 Beta 64-bit on Windows 10 Professional 10240 (presumably RTM). Assuming this app is safe (I crossed my fingers), it does create a restore point before it starts installing, so if it screws anything up, you should be able to roll back. The first time I ran it, it failed because it couldn't write to C:\Windows\inf\bth.inf. Here's a workaround...


Browse to the file, right click, click Properties. On the 'Security' tab, click 'Advanced'. 'Owner' should show 'TrustedInstaller'. Change it to your username. Hit OK, OK, OK, etc. a few times to get out of the properties dialog. Then pull up the properties on it again, go back to the 'Security' tab. Hit 'Edit' and add 'Everyone' - Full Control. Now the installer works. In Device Manager, it shows up under the Bluetooth sub-tree as 'Microsoft Bluetooth Enumerator', 'Microsoft Bluetooth LE Enumerator', and 'My new generic Bluetooth adapter'.


Afterwards, I recommend putting all the bth.inf permissions back to the way they were. Edit the permissions again and remove the 'Everyone' permission you created. Then click 'Advanced'. Click 'Change' next to the Owner. You have to type in 'NT Service\TrustedInstaller' (this won't show up in search results, so just type/copy+paste it w/o the ''s). Hit OK a bunch of times and you're all set.


I just did this a few minutes ago so I don't know whether Windows 10 will undo the modifications one day. Also sfc /scannow may not like it.

Jul 29, 2015 2:01 PM in response to Lxixboss

1.) Launch Boot Camp Assistant
2.) Choose "Download the latest Windows support software from Apple" (FAT formatted external USB drive needed)
3.) Boot into Windows 10
4.) Open "BootCamp" folder on your USB drive and double click "setup.exe"


This worked on a 15" Retina MacBook Pro mid 2014 running Windows 10 Pro.

Aug 8, 2017 8:17 PM in response to Loner T

Yes.

  • BT: Control Panel > Device Manager > Network Adapters > Broadcom 802.11n Network Adapter. I then right clicked and chose "Properties". Under the "Advanced" tab, I highlighted the setting named "Bluetooth Collaboration", and it was already set to "Enable".
  • Wifi: No such setting that I could find.


However, while I was in Device Manager, I noticed that along with the Broadcom 802.11n Network Adapter there were these two BT devices:


  • Bluetooth Device (Personal Area Network) #2; and
  • Bluetooth Device (RFCOMM Protocol TDI)


My Bluetooth settings show three discoverable devices:

  1. My Mac Keyboard;
  2. My Magic Mouse; and
  3. My iMac (in another room).


When I try to pair with 1 & 2, I get an error, and a request to make them discoverable (which they obviously were, or I would not have got to the Pair button).

Aug 10, 2017 9:31 PM in response to Loner T

Yes, I set the Power Options as follows:

  • Turn off Display = Never.
  • Put the computer to sleep = Never.


Then I rebooted and ran for a while and tested Bluetooth. Got the same errors, where it attempts to Pair and then says, contradicting itself, that the device is not discoverable.


BTW with whatever driver I can connect my iMac to my MBP in Windows 10 Bootcamp with Bluetooth without problems, with full pairing and codes exchanged. (BTW2 Keyboard and mouse connect fine to any Mac, just not in Windows 10).

Aug 14, 2017 1:15 PM in response to Loner T

Creating the restore point has failed, giving me this error:

Windows 10: The shadow copy provider had an error 0x80042306

It appears that this is also related to an Apple driver in Bootcamp:

  • "In this case, the problem is with the Apple system drivers for mounting HFS volumes. These files are AppleHFS.sys and AppleMNT.sys."
  • See Microsoft Community

Give me a bit of time and I'll work through this, then hopefully I'll try again with the Broadcom driver when these other drivers are fixed and I can create the restore point.

Where can I find Windows 10 Bluetooth drivers for my mid-2011 Macbook Pro?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.