Q: last back up: never . i am connected to a wifi network and phone also pluged in yet my icloud never backs up , i have also deleted previous backup for all applications(although there was never any successful backup)in"manage storage" still no headway

last back up: never . i am connected to a wifi network and phone also plugged in yet my icloud never backs up , i have also deleted previous backup for all applications(although there was never any successful backup) in " manage storage" still no headway

iPhone 5, iOS 8.1.3

Posted on Feb 3, 2015 7:39 AM

I have this question too

Q: last back up: never . i am connected to a wifi network and phone also pluged in yet my icloud never backs up , i have also deleted ... more

All replies

Helpful answers

by ckuan,Helpful

ckuan Feb 3, 2015 7:45 AM in response to rucchyy
Level 7 (34,344 points)

Feb 3, 2015 7:45 AM in response to rucchyy

Is Settings > iCloud > Backup > iCloud Backup: ON?
Reply options

Link to this post

by rucchyy,

rucchyy Feb 3, 2015 7:50 AM in response to ckuan
Level 1 (0 points)

Feb 3, 2015 7:50 AM in response to ckuan

@ckuan yes icloud backup is on all I see is "enabling backup" for days
Reply options

Link to this post

by ckuan,

ckuan Feb 3, 2015 7:54 AM in response to rucchyy
Level 7 (34,344 points)

Feb 3, 2015 7:54 AM in response to rucchyy

Read here: Get help creating an iCloud backup - Apple Support
Reply options

Link to this post

by rucchyy,

rucchyy Feb 3, 2015 7:58 AM in response to ckuan
Level 1 (0 points)

Feb 3, 2015 7:58 AM in response to ckuan

Thank you ckuan . I have tried everything yet no successful back up.
Reply options

Link to this post

by ckuan,

ckuan Feb 3, 2015 8:01 AM in response to rucchyy
Level 7 (34,344 points)

Feb 3, 2015 8:01 AM in response to rucchyy

Can you connect to the Internet?
Use your iPhone Safari browser to test.
Reply options

Link to this post

by rucchyy,

rucchyy Feb 3, 2015 8:19 AM in response to ckuan
Level 1 (0 points)

Feb 3, 2015 8:19 AM in response to ckuan

my Internet is working fine . i also turned the iCloud drive off, could this be the reason I can't back up?
Reply options

Link to this post

by ckuan,

ckuan Feb 3, 2015 8:30 AM in response to rucchyy
Level 7 (34,344 points)

Feb 3, 2015 8:30 AM in response to rucchyy

rucchyy wrote:

my Internet is working fine . i also turned the iCloud drive off, could this be the reason I can't back up?

No.

Have you done:
Restart / Reset
http://support.apple.com/en-us/HT201559
Reply options

Link to this post

Q: last back up: never . i am connected to a wifi network and phone also pluged in yet my icloud never backs up , i have also deleted previous backup for all applications(although there was never any successful backup)in"manage storage" still no headway

All replies Helpful answers

by ckuan,★Helpful

by rucchyy,

by ckuan,

by rucchyy,

by ckuan,

by rucchyy,

by ckuan,

All replies

Helpful answers

by ckuan,Helpful