Q: I can not turn my screen on my new phone 5s

I can not turn my screen on my new phone 5s IOS 8.1.1, locking and unlocking the function in the control center and get no response, and i restore the iPhone to and nothing

iPhone 5s, iOS 8.1.1

Posted on Feb 3, 2015 9:32 AM

I have this question too

Q: I can not turn my screen on my new phone 5s

All replies

Helpful answers

by carlafromlisboa,

carlafromlisboa Feb 3, 2015 9:35 AM in response to Lkabche
Level 1 (35 points)

Feb 3, 2015 9:35 AM in response to Lkabche

press the home button and power at the same time until appear the apple and then release.
Reply options

Link to this post

by Lkabche,

Lkabche Feb 3, 2015 9:46 AM in response to carlafromlisboa
Level 1 (0 points)

Feb 3, 2015 9:46 AM in response to carlafromlisboa

I already did, but the problem persists
Reply options

Link to this post

by Lkabche,

Lkabche Feb 3, 2015 3:56 PM in response to Lkabche
Level 1 (0 points)

Feb 3, 2015 3:56 PM in response to Lkabche

Please help me, i try everything and nothing
Reply options

Link to this post

by ManSinha,

ManSinha Feb 3, 2015 4:18 PM in response to Lkabche
Level 6 (10,262 points)

iPhone

Feb 3, 2015 4:18 PM in response to Lkabche

Try this If your iOS device restarts, displays the Apple logo, or powers off while you're using it and if it does not work - bring the phone to an Apple or authorized repair store
Reply options

Link to this post

Q: I can not turn my screen on my new phone 5s

All replies Helpful answers

by carlafromlisboa,

by Lkabche,

by Lkabche,

by ManSinha,

All replies

Helpful answers