Q: Can't install iTunes 12.1 on Windows 7 64-bit.

tt2

Yes exactly what happened to me.

iTunes is back in the shape of  iTunes 12.1.2!!!

Moral: if you have a problem, do nothing until the situation fixes itself.

(probably doesn't apply universally).

I have had a nightmare with itunes today not being able to sync my ipod.

Thankyou very much after close to 4 hours of error code -54 and reading countless to dos yours finally worked.

tt2

Download iTunes 12.1.2 (64-bit) - FileHippo.com 

After numerous attempts of uninstalling and installing ITunes. I came across this discussion and what do you know...I followed your instructions of downloading older version of video card for 64-bit and it worked!!!! THANK YOU SO MUCH!!!!!!!

You're welcome.

tt2

Turingtest2, your iTunes 12.1 for Windows (64-bit — for older video cards) link (http://support.apple.com/kb/DL1784) doesn't work anymore. HELP! This iTunes on Win7 issue is driving me nuts!

Thanks,

*********.com

<E-mail Edited by Host>

No it doesn't. For some reason Apple chose to abandon that one and create a new version of it here:

iTunes 12.2.1 for Windows  (64-bit - for older video cards)

https://support.apple.com/kb/DL1816

I'll will try to maintain updated links in the further information and older versions areas of Troubleshooting issues with iTunes for Windows updates.

I asked the mods to remove your email address, it will just get harvested by spammers otherwise.

tt2

OMG. I can't tell you how many hours I've wasted trying to reinstall iTunes and with one sweep of your wand, you've solved it! You're a genius! (and I don't mean the kind that hangs out at bars). Thank you, thank you, thank you!

Cheers,

Craig

You're welcome.

tt2

turingtest2,

Following your suggestions, when I execute the line:

msiexec /i C:\AppleApplicationSupport64.msi /l*v "%USERPROFILE%\Desktop\Log_AAS64.txt"

installation begins but when nearly complete, reverses itself and fails to complete the installation with the same two error messages shown or referred to elsewhere in this thread and others:

  The sole problem appears to be inability to install the 64-bit Apple  Application Support program.

  Any other  ideas?

  Thanks in advance.

The message "An error occurred during installation of assembly 'Microsoft.VC80.CRT, type="win32", version="8.0.50727.6195", publicKeyToken="1fc8b3b9a1e18e3b", processorArchitrcture="amd64" ' " may occur because a particular library file is not included in the distribution package supplied with iTunes or won't install for some unspecified reason. Installing the Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update before attempting to reinstall iTunes may help.

You could also try the iTunes for Windows (64-bit - for older video cards) installer since you have a 64-bit system.

tt2

Thanks, but do you know which of the 3 files at that location to select and install?  Surely not all 3?

And, yes, reading your posts I already tried the version for older video cards to no avail.

Again, thanks.

The one that fits your system. The files are:

• vcredist_x86.EXE = 32-bit
• vcredist_IA64.EXE = 64-bit Itanium Architecture
• vcredist_x64.EXE = 64-bit

I suspect you want the last one.

tt2