Q: Printer isn't printing!!!

I have a Mac desktop and for the longest time my Canon laser printer (imageClass MF4370dn) has been printing perfectly. Recently, I updated the software of my desktop (OS X Yosemite Version 10.10.2) as well as change the toner for my printer and ever since I could not print anything! I am still able to scan and photocopy documents but as soon as I click print nothing comes out. I unplugged the printer via the USB cable and reset the printer and the computer, I also reset the printing system several times. I seemed to have tried everything! When I click print, the print queue says "Sending data to printer" then after a few seconds the message disappears and nothing is printed. Can anyone please help me fix my printer!!!

Thank you

Posted on Feb 3, 2015 5:22 PM

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Q: Printer isn't printing!!!

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by Mike Sombrio,

Mike Sombrio Feb 3, 2015 5:49 PM in response to emilyyow
Level 6 (17,268 points)

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Feb 3, 2015 5:49 PM in response to emilyyow
Troubleshooting printer issues in OS X - Apple Support
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
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