mahesh.mukadam

Level 1 (0 points)

Q: iTune update is not backing up the iPhone 5

Latest version of iTune V 12.1.0.17 is not able to back up my iPhone 5.

It is showing error message that to delete earlier backup then back up again.

Pls help here.

iPhone 5, iOS 8.1.3

Posted on Feb 4, 2015 2:15 AM

I have this question too

Q: iTune update is not backing up the iPhone 5

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Helpful answers

by alex_h1,

alex_h1 Feb 6, 2015 6:34 AM in response to mahesh.mukadam
Community Specialists

Feb 6, 2015 6:34 AM in response to mahesh.mukadam

Hello mahesh.mukadam,

Thanks for using Apple Support Communities.

From your post I understand that you're getting an error message when trying to back up your iPhone to your computer through iTunes. To troubleshoot this message I'd like you to please follow the steps in the article below.

If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support

Have a great weekend,
Alex H.
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