Something wrong with my built-in camera

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bluestorm517 Author

Level 1

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Something wrong with my built-in camera

Hi all:

I'm having trouble with my MacBook Pro (2012Mid, 13-inch),

the built-in camera just don't work. Like it completely disconnected form my Macbook Pro.

the facetime and the photo booth only said "No camera connected".

I have tried to reset my PRAM & SMC but the problem still there, and the keyboard backlight can't adjust automatically.

Is there something I can try before sending it to repair?

thanks all

OS Ver 10.10.2 yosemite

MacBook Pro, OS X Yosemite (10.10.2)

Posted on Feb 4, 2015 5:50 AM

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Answer 1

EZ Jim

Level 7

22,590 points

Feb 4, 2015 8:36 AM in response to bluestorm517

bluestorm517 wrote: ... Is there something I can try before sending it to repair?...

if restarting Mac does not correct your problem, try all applicable but untried suggestions from How to Troubleshoot iSight.

There are also some suggestions in this discussion topic that have helped some users.

Message was edited by: EZ Jim

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Answer 2

bluestorm517 Author

Level 1

0 points

Feb 5, 2015 5:59 AM in response to EZ Jim

Thanks for your reply, now I already reset PMU for several times, but still don't work properly 😕

The computer can't recognizes the buily-in camera really confuse me a lot.

now it can't be detect even on the system profiler...

the problem appear after when I update to 10.10.2, I wondering why.

Thanks for your time, I'll keep trying something else before this issue is solved.

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Answer 3

EZ Jim

Level 7

22,590 points

Feb 5, 2015 9:10 AM in response to bluestorm517

You're welcome.

bluestorm517 wrote: ... now it can't be detect even on the system profiler... I wondering why....

When your Mac cannot recognize the camera in System Information after you have tried all the suggestions already offered, you likely need professional help. Unless you have a current backup of your startup disk, make one now. Then use the final "Troubleshooting" suggestion:

"... contact Apple or an Apple-Authorized Service Provider for service."

Message was edited by: EZ Jim

Mac OSX 10.10.2

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