Instagram won't open now

Yesterday Instagram did one of its upgrades. Immediately after the upgrade I tried to open it and it keeps geting to this screen and closing.


User uploaded file


I tried turning the phone off and restarting. No luck. I tried uninstalling and re-installing Instagram twice. No luck. What's going on here?

iPhone 4

Posted on Feb 4, 2015 7:32 AM

Reply
6 replies

Feb 6, 2015 8:57 AM in response to jefffromsunrise

Hi there jefffromsunrise,


Thanks for visiting Apple Support Communities.


It looks like the Instagram app is not working as expected after updating.


You have tried several good troubleshooting steps already (restarting iPhone, and reinstalling app), and this article recommends contacting the app developer for more help if the preceding steps do not solve it:


If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support

If you see this issue again, contact the app developer for help:

  1. Find the app in the App Store.
  2. Tap the app, then tap Reviews.
  3. Tap App Support under App Store Ratings.
    User uploaded file

Sincerely,


Jeremy

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Instagram won't open now

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.