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Helpful answers
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Feb 6, 2015 9:11 AM in response to jaschwagleby alex_h1,Hi jaschwagle,
Thanks for using Apple Support Communities.
If you're not getting any alerts on sounds on your iPhone, then I'd like you to check some settings on your iPhone. First, please check it is not in Do Not Disturb, and second please check it is not silenced.
Change sounds, ringtones, and alerts on your iPhone, iPad, and iPod touch - Apple Support
Use Do Not Disturb on your iPhone, iPad, or iPod touch - Apple Support
Take care,
Alex H.
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Feb 25, 2015 11:52 AM in response to alex_h1by jaschwagle,thanks, but that's not the issue. All is good with what you recommended. All sounds used to work until the last IOS8 update, now both my phone and my husband's has stopped with email alerts. We get text alerts, phone rings with calls, all other sounds work but email. Any other suggestions?
