update hung up on "Contacting the iPhone update server
I got a message that my 5S needs an OS update, so I plugged into iTunes on my PC. For an hour, the update has been hung up on "Contacting the iPhone update server." What gives?
User profile for user:
AppleJoe
User level:
Community Manager
Hello dj003,
Welcome to the Apple Support Communities!
I understand that your iTunes is stalling when it attempts to contact the iPhone update server. In this situation I would recommend reading over and working through the troubleshooting steps outlined in the attached article.
Best regards,
Joe