iCloud drive disk still full AFTER upgrading to 1TB storage space

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Level 1

6 points

iCloud drive disk still full AFTER upgrading to 1TB storage space

Hello,

I just bought the $19.99/month 1TB iCloud storage plan so that I can back up all 800GB of my iMac data to my iCloud Drive. However, when I drag and drop my files over to my iCloud Drive in Finder, it says disk full. Am I doing something wrong? There should definitely be more than enough room. I have also checked to make sure my storage plan was indeed upgraded correctly in iCloud management and there is definitely a full 1TB of available space.

I have even tried backing up my files to my iCloud Drive using Time Machine. My understanding was that with the Yosemite 10.10.2 update, iCloud Drive should now show in Time Machine's preferences as a back up drive option. But after upgrading to 10.10.2, I still do not see it in there as an option.

Please help!

Thanks in advance.

Kit

Posted on Feb 4, 2015 1:30 PM

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Answer 1

notcloudy

Level 4

1,258 points

Feb 4, 2015 1:33 PM in response to kitster79

Contact Apple support directly - this is a user forum so cannot give you an answer on it.

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Answer 2

léonie

Level 10

200,705 points

Feb 4, 2015 1:42 PM in response to kitster79

However, when I drag and drop my files over to my iCloud Drive in Finder, it says disk full.

How much disk space do you have on your Mac?

The disk on your Mac may be full. Any file you store on iCloud Drive will create a shadow copy on your Mac in your user library. Check the available storage on your system drive. That disk may be running out of space.

I have even tried backing up my files to my iCloud Drive using Time Machine. My understanding was that with the Yosemite 10.20.2 update, iCloud Drive should now show in Time Machine's preferences as a back up drive option. But after upgrading to 10.10.2 I still do not see it in there as an option.

The iCloud Drive files are stored in your hidden user library, and that is automatically included in your Time Machine backup.

What's new withYosemite 10.10.2, is that you now can easily see iCloud Drive, when you try to restore from Time Machine. The invisible folders have been difficult to find in the backup.

Added: You cannot store files, that are larger than 15GB on iCloud Drive. and store your iPhoto Library or Aperture Library on iCloud Drive.. The syncing will corrupt the library.

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Answer 3

kitster79 Author

Level 1

6 points

Feb 4, 2015 1:42 PM in response to léonie

Oh that would make sense. Yes, there's only 200GB left on my iMac and I'm trying to upload 800GB to my iCloud Drive.

So is there no way of not creating the shadow copy on my local machine also? I just want to back up exactly what is currently on my iMac to my iCloud Drive (one single external backup). I don't want ANOTHER copy of my files on my local machine. This would be a duplicate backup on the local machine.

Sounds like using Time Machine to backup a single copy to my iCloud Drive would achieve this right? But as I said in my original post, I'm not seeing iCloud Drive as a back up target disk option in preferences.

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Answer 4

léonie

Level 10

200,705 points

Feb 4, 2015 1:52 PM in response to kitster79

So is there no way of not creating the shadow copy on my local machine also?

No, iCloud Drive is meant for the working copies of your documents - to store them on a central location in iCloud and update them on all your devices. The shadow copies are there, to guarantee, that you can access the documents, when you are offline. See: iCloud Drive FAQ

Sounds like using Time Machine to backup a single copy to my iCloud Drive would achieve this right? But as I said in my original post, I'm not seeing iCloud Drive as a back up target disk option in preferences.

Time Machine can backup your iCloud Drive, but it cannot backup to iCloud drive. Perhaps you misunderstood, what the latest Yosemite update meant for Time Machine: (see this link:

About the OS X Yosemite v10.10.2 Update - Apple Support)

Adds the ability to browse iCloud Drive in Time Machine

This means, that you can now restore your iCloud Documents from Time Machine more easily, because you can browse them, but Time Machine cannot store backups on iCloud Drive.

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