HT204245: About the security content of iOS 8.1.3

Learn about About the security content of iOS 8.1.3
ashish98
Level 1 (0 points)

Q: Safari issue on iPad.

I Am facing an issue where all urls gets redirect to some malicious website and opens iTunes. It is similar to what is mentioned in security updates in CVE-2014-8840. is someone else facing similar issue? Please help if there is a solution.

iPad 2, iOS 8.1.3

Posted on Feb 4, 2015 5:46 PM

Close
ashish98

Q: Safari issue on iPad.

  • All replies
  • Helpful answers

  • by King_Penguin,Helpful

    King_Penguin King_Penguin Feb 4, 2015 11:54 PM in response to ashish98
    Level 10 (133,121 points)
    iTunes
    Feb 4, 2015 11:54 PM in response to ashish98

    Try doing the following and see if it still happens :

     

    - clear Safari's cache : Settings > Safari > Clear History And Website Data

     

    - close Safari via the iPad’s taskbar : double-click the home button to open the taskbar and then swipe or drag the Safari app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.

     

    - soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • by ashish98,

    ashish98 ashish98 Feb 5, 2015 5:12 AM in response to King_Penguin
    Level 1 (0 points)
    Feb 5, 2015 5:12 AM in response to King_Penguin

    Thank you. This solution didn't work as I was still getting the popups. The only solution I could think of doing a factory reset which worked. I have done a factory reset and restore my ipad using itunes and now the issue is resolved. I will check and respond if I still face issue.