VC10
Level 1 (4 points)
iTunes

Q: iTunes Error 7 (Windows error 193)

First I know there are multiple threads on this.

 

I am running W7 64-bit. Every time I try to install ITune I get an Error 7 (Windows error 193) upon completion ( and another pop up that says 'iTunes helper was not installed'). During the installation process I get a message that  Apple Mobile Device Service was unable to start. To which I select 'Ignore'

 

Having read various threads on my problem I have

 

1) Gone to Windows Update and checked I have the latest updates.

2) Ensured I have the latest .NET Framework ( 4.5.2)

3) Uninstalled all Apple S/ware ( in the order recommended) except Safari. I also deleted any remaining Folders in Program Data, Program Files & Program Files (x86)

4) Run scan disc

5) Tried installs, after repeating (3) with my anti-virus s/ware switched off but I still get the same failure.

 

Any other suggestions?

 

Oh, and I also select 'Run as Administrator for the installation

Windows 7

Posted on Feb 4, 2015 5:07 PM

by VC10,Solvedanswer
VC10 VC10
Level 1 (4 points)
iTunes
A:

I finally got iTunes 11.1.3.8 to install by uninstalling everything listed above - rebooting where necessary and then going into the registery and removing

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls] "C:\\Program Files\\iPod\\bin\\iPodService.exe"=dword:80000000

 

before installation of 11.1.3.8. (don't reboot after removal)

 

I found that tip here iTunes Error 7 (Windows error 127) after installing iTunes 64-bit for Windows

 

I got the 127 error after trying an 11.1.3.8 install with that key in the registery

 

I still couldn't  get the latest version of iTunes to install after removing that registery key.

 

***IF YOU TRY THIS TIP BACK UP THE REGISTERY FIRST***

Posted on Feb 9, 2015 7:03 AM

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Q: iTunes Error 7 (Windows error 193)

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  • by turingtest2,

    turingtest2 turingtest2 Feb 28, 2015 3:30 AM in response to QAway8
    Level 10 (88,318 points)
    Apple TV
    Feb 28, 2015 3:30 AM in response to QAway8

    You're welcome.

     

    tt2

  • by Mona24,

    Mona24 Mona24 Mar 4, 2015 1:10 PM in response to turingtest2
    Level 1 (8 points)
    Apple TV
    Mar 4, 2015 1:10 PM in response to turingtest2

    HI again

     

    the fix worked for me but for some reason I keep getting this error message afteriTunes keeps updating to the current version, I have made sure to uncheck in preference section to automatically update or check for updates, I also made sure that all the other users on my desktop profiles have it unchecked and not to update, but it keeps updating and then giving me this error message. What could I be missing? The 64bit (for older video cards) works perfectly but I can not seem to stop iTunes from updating, if anyone knows of something I am missing that I should do please let me know

  • by turingtest2,

    turingtest2 turingtest2 Mar 4, 2015 1:31 PM in response to Mona24
    Level 10 (88,318 points)
    Apple TV
    Mar 4, 2015 1:31 PM in response to Mona24

    Run Apple Software Update from the Start Menu.

     

    Click Cancel as soon as you can.

    ASUCancel.png

     

    Then use Edit > Preferences and change the update schedule to Never.

    ASUNever.png

     

    When you hear there is a new iTunes update download directly from iTunes for Windows (64-bit — for older video cards) page. Note this may not always be updated at exactly the same time as the main release.


    tt2

  • by Mona24,

    Mona24 Mona24 Mar 4, 2015 1:56 PM in response to turingtest2
    Level 1 (8 points)
    Apple TV
    Mar 4, 2015 1:56 PM in response to turingtest2

    Hi tt2

    I did that after I reinstalled the older video card version and actually those exact steps and it was already set for never.

    I will keep an eye on it but it seems like something is causing it to go from this version to the current version. So I will keep an eye on it   

  • by turingtest2,

    turingtest2 turingtest2 Mar 4, 2015 2:00 PM in response to Mona24
    Level 10 (88,318 points)
    Apple TV
    Mar 4, 2015 2:00 PM in response to Mona24

    I have known some computers to have third party software installed that attempts to keep various common applications updated. Could that be the case here?

     

    t2

  • by Mona24,

    Mona24 Mona24 Mar 4, 2015 2:02 PM in response to turingtest2
    Level 1 (8 points)
    Apple TV
    Mar 4, 2015 2:02 PM in response to turingtest2

    that is what I am thinking, I am going through my software now

    I will post if I find out which one it is

  • by Mona24,

    Mona24 Mona24 Mar 4, 2015 2:24 PM in response to turingtest2
    Level 1 (8 points)
    Apple TV
    Mar 4, 2015 2:24 PM in response to turingtest2

    tt2

    Ok so I went through the software that might be updating and none of them were causing itunes to change versions, I have checked each time it was updates to see when it was last modified and it would show me the folder path of the folder which gave me the idea last time to make sure the other user profiles needed to be set with the same preferences, I checked again today and it showed a path that was making me think I should check the guest user, I have made the changes there and deleted the other 2 users as no one is using this desktop but me so I hope that this will do the trick, if not I will be back in a few days   

  • by turingtest2,

    turingtest2 turingtest2 Mar 4, 2015 2:27 PM in response to Mona24
    Level 10 (88,318 points)
    Apple TV
    Mar 4, 2015 2:27 PM in response to Mona24

    Good luck.

     

    tt2

  • by Mona24,

    Mona24 Mona24 Mar 5, 2015 10:03 AM in response to turingtest2
    Level 1 (8 points)
    Apple TV
    Mar 5, 2015 10:03 AM in response to turingtest2

    Hi tt2

     

    So far so good for today. Thanks for your help

  • by turingtest2,

    turingtest2 turingtest2 Mar 5, 2015 11:08 AM in response to Mona24
    Level 10 (88,318 points)
    Apple TV
    Mar 5, 2015 11:08 AM in response to Mona24

    You're welcome.

     

    tt2

  • by Mona24,

    Mona24 Mona24 Mar 17, 2015 12:50 PM in response to turingtest2
    Level 1 (8 points)
    Apple TV
    Mar 17, 2015 12:50 PM in response to turingtest2

    tt2

     

    after a lot of  ideas of what might be causing my iTunes to update automatically (and btw it kept doing it till now) I looked at the time of when the current version was modified and decided to look into my event viewer and the iTunes error matched the same time, so I went back from that time and checked each event and found possibly what was causing it, I found msintaller running a iTunes 64 file and when I looked at the details I found it was in C drive > Windows > patches

    and found a iTunes 64 bit patch that was installed few years back, I deleted it and  went through the steps reinstalled iTunes for older video cards and so far so good, but it was being upgraded between 2 and 3 days after installing the older version so hopefully that was it.

     

    i wil email you if all is good, just I case someone else runs into the same issue

  • by Evino,

    Evino Evino Mar 17, 2015 12:52 PM in response to VC10
    Level 1 (0 points)
    Mar 17, 2015 12:52 PM in response to VC10

    Thanks mate!

     

    Evino

  • by Ocalakid55,

    Ocalakid55 Ocalakid55 May 30, 2015 4:04 PM in response to rickbrasil
    Level 1 (0 points)
    May 30, 2015 4:04 PM in response to rickbrasil

    I gave it my best 15 hours or loading ,  unloading , reloading , up-loading  and could not get it work correctly . 

    ---    I'm tired and this alone makes me question if I really want a MAC desk top.   

    Currently I have a iPad and a iPhone .  I'm  Sending the Nano back.       My time is worth more .   I called Support .   Told them Their upgrade screwed

    up both my Lap top and my Desk top PC's.   Their response was :    You're very important to us and for only $29 we'll talk you threw the problem

    or we'll send you articles you can read to figure it out.    Well ... I got the E-mails but  I Guess the agent forgot to attach the Articles.   

    iTunes Error 7   ..... FOREVER .

  • by Betts65,

    Betts65 Betts65 Jul 5, 2015 9:00 PM in response to turingtest2
    Level 1 (0 points)
    Jul 5, 2015 9:00 PM in response to turingtest2

    Thank you turingtest2!  I've been trying to get itunes back on my computer for days.... this worked perfectly!

  • by turingtest2,

    turingtest2 turingtest2 Jul 6, 2015 12:28 AM in response to Betts65
    Level 10 (88,318 points)
    Apple TV
    Jul 6, 2015 12:28 AM in response to Betts65

    You're welcome.

     

    tt2

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