Good afternoon,
Every time I restart my computer a window opens up saying:
Messages Agent wants to use your confidential information stored in "FaceTime: email address.com" in your keychain.
do you want to allow access to this item?
Always Allow Deny Allow
This has been happening since i've updated to OS X Yosemite 10.10
What is this and should I Allow it?
Thanks
MacBook Pro (13-inch Mid 2010), Mac OS X (10.6.8)
Back up all data before proceeding.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select
Change Settings for Keychain "login"
In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
Keychain Access ▹ Preferences... ▹ First Aid
There are four checkboxes in the window that opens. Check all of them. if they're not already checked. Close the window.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access.
If you use iCloud Keychain, open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device.
I did the above and this is what I got:
Repair started
Checking keychain configuration for ------- (user ID=----)
Home directory is /Users/----------
Checked login keychain
Checked password for ~/Library/Keychains/login.keychain
Checked settings for ~/Library/Keychains/login.keychain
Checked default keychain
Checked contents of ~/Library/Keychains/login.keychain
No problems found
Repair completed
Is this all for now?
I will restart to see if that window opens back up
Thanks
ETA::
Nope
Window opened up again
Back up all data before proceeding.
Double-click the line below on this page to select it:
com.apple.scopedbookmarksagent.xpc
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click in the search field in the upper right corner of the Keychain Access window and press command-V to paste the text you copied earlier. A password item with the above name should appear in the window. Press delete and confirm when prompted. Quit Keychain Access and see whether the prompts have stopped.
Credit for this observation to ASC member bad_friday.
Sorry, I'm now getting to this.
Thanks for your help.
I did the above and restarted comp and the same window opened up.
This is how it looks:
In Keychain Access, use the search box in the toolbar to find the item indicated in the alert message and delete it. If there's more than one such item, delete all of them. Next time, Messages should prompt for the password. Store it in the keychain. See whether the alerts stop after that.
Am I searching "Messages Agent" or "Face Time"
Thanks
ETA:
I search Messages Agent and nothing came up
Did a search for Face Time and I got this.
The only one that stands out is the one highlighted with todays date. I havent used Face Time.
Is this the one I should delete?
Thanks
Yes.
Removed the one that had todays date.
Restarted and the same "Messages Agent" window popped up as well as a new one in the photo below.
A window for IChat also, asking to enter my PW for my email.
Thanks
That's the expected result. After entering the password, is there any change? Do you use iCloud Keychain?
Well.. I put PW in and restarted comp and still got the original "Messages Agent" window
AND by mistake I clicked on "Allowed" !
And the answer to my second question?
After the above mishap... lol
I restarted my comp and the "Messages Agent" window did NOT open !
Maybe it's fix?
And a window for my IChat asked for PW, I put it in and it opened just fine.
So maybe all I needed to do was to do what it originally asked of me.
Either to: Always Allow - Deny - Allow
I clicked on "Allow" accidentally instead of "Deny" like I was doing.
We will see
Thanks for all your help
Gladly appreciated 😉
Restarted twice and so far no "Messages Agent" window
Thank you again ✅
To which post should I click on... Solved or Helped me??
This method is not working for me either. Even though the repair was completed, the keychain access window thing appears everytime I sign into Facetime.
Messages Agent wants to use my confidential information??
