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Image Capture does not work with Yosemite 10.10.2

I have updated my iMac to yosemite 10.10.2 thinking that the update would fix the problem i've been having with Image Capture. It doesn't recognize my iphone 6, nor does it recognize my scanner. (Epson Perfection 2450 Photo). This all began when i upgraded to Yosemite. Is anyone else having this problem?


I've closed Image Capture, opened it, rebooted, shut down....nothing seems to be helping.

Perhaps there's another option....?

G5 dual 2.3 gig, Mac OS X (10.4.7)

Posted on Feb 5, 2015 5:51 PM

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10 replies

Feb 8, 2015 6:43 AM in response to roobiblue

Hi roobiblue,



Thanks for the question. I understand that you are experiencing issues with Image Capture on your iMac. The following resources include information for scanner troubleshooting as well as additional information you can use to troubleshoot the iPhone’s connectivity:


Scanning troubleshooting - Mac Help

https://help.apple.com/machelp/mac/10.10/index.html?localePath=en.lproj#mh30812


If your device doesn’t work with Image Capture - Image Capture Help

https://help.apple.com/imagecapture/mac/10.10/index.html?localePath=en.lproj#/im gcp1007


iOS: Unable to import photos to computer - Apple Support

http://support.apple.com/en-us/TS3195




- Matt M.

Mar 31, 2015 9:50 PM in response to Matt_M.

I don't believe you understood the problem, Matt. Like Roobiblue, my scanner is no longer recognized. What that means is that it does not appear in any way, shape or form for me to select in Image Capture. I cannot express the level of my frustration here without violating the terms of usage, but I have spent hours trying to fix and this is beyond the pale.

My MFC is connected to a laptop that is an AV/Print server. Sharing is on and set correctly.

When I delete and re-add the printer/scanner (Brother DCP-7020) Apple wants to update and searches for updated software. It always fails. I have downloaded from Brothers website the drivers and installed them, but to no avail. I have work to do. Apple is not helping.

Image Capture does not work with Yosemite 10.10.2

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