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iTunes 12.1 Offical System Requirements?

According to the download page for iTunes, the official system requirements are a 1GHz Intel or AMD processor, 512MiB of RAM, Windows XP SP3 or later, 32-bit editions of Windows Vista, Windows 7, and Windows 8, and 64-bit editions of Windows Vista, Windows 7, and Windows 8. My system is running Windows Vista 32-bit on a 2GHz AMD Athlon XP processor with 2GiB of RAM, but iTunes refuses to install with the excuse that "This PC does not meet the minimum requirements for this version of iTunes." Does anyone here know if the system requirements given on the downloads page are incorrect or if there is some other possible explanation? I had thought that perhaps the download page is simply identifying my system incorrectly and is providing me with the 64-bit version by mistake, but I can't seem to find a 32-bit installer anywhere on Apple's site.

Posted on Feb 5, 2015 6:10 PM

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Posted on Feb 5, 2015 6:22 PM

Similar issues have been reported a couple of times today (related to Windows XP), though I've yet to see any rationale for this problem or a resolution to it. You can access the installer directly here:


iTunes 12.1.0.71 for Windows (32-bit) - itunessetup.exe


If this continues to give problems, the corresponding installer for 12.0 is here:


iTunes 12.0.1.26 for Windows (32-bit) -iTunesSetup.exe


(Edit: I should have added that I was able to successfully install 12.1 32-bit on an ancient desktop running XP SP3, with far lower specs than your Vista system, so its much more likely that there's a bug somewhere in the installer rather than this being an "undocumented" change to the minimum system requirements.)

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Feb 5, 2015 6:22 PM in response to SundanceCody

Similar issues have been reported a couple of times today (related to Windows XP), though I've yet to see any rationale for this problem or a resolution to it. You can access the installer directly here:


iTunes 12.1.0.71 for Windows (32-bit) - itunessetup.exe


If this continues to give problems, the corresponding installer for 12.0 is here:


iTunes 12.0.1.26 for Windows (32-bit) -iTunesSetup.exe


(Edit: I should have added that I was able to successfully install 12.1 32-bit on an ancient desktop running XP SP3, with far lower specs than your Vista system, so its much more likely that there's a bug somewhere in the installer rather than this being an "undocumented" change to the minimum system requirements.)

Feb 5, 2015 6:52 PM in response to SundanceCody

Well I'm back on 12.0.1.26 now, which works fine for what I need. Thanks for the links! I don't know how you found them or simply knew where they were, but I'm glad you did.


Edit: I meant to select that hhgttg27's response actually answered my question first, which it technically did, and I would have actually selected both answers as having solved my problem, which they did.

iTunes 12.1 Offical System Requirements?

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