Dantari
Level 1 (9 points)
iTunes

Q: Home sharing not working after update to iTunes 12.1

recenty updated iTunes to 12.1.0.71 64 bit for windows 8.1, and home sharing no longer works with my apple tvs. i have an apple tv 2 with software 7.0.3(6917) and an apple tv 3 aalso on 7.0.3(6917). I have tried the usual troubleshooting. Restoring, restarting, reinstalling itunes, made sure all the neccessary ports are open both on my router and firewall. Still not working. I would appreciate any help.

Apple TV (3rd generation), iOS 7.0.3, null

Posted on Feb 6, 2015 11:31 AM

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Dantari

Q: Home sharing not working after update to iTunes 12.1

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  • by Stinsonddog,

    Stinsonddog Stinsonddog May 3, 2015 9:45 AM in response to Stinsonddog
    Level 1 (0 points)
    May 3, 2015 9:45 AM in response to Stinsonddog

    Well of course this only worked for a day; and still no luck finding a solution. 

  • by The Real J-Lo,

    The Real J-Lo The Real J-Lo May 31, 2015 2:18 PM in response to Dantari
    Level 1 (0 points)
    May 31, 2015 2:18 PM in response to Dantari

    I have the same problem - using an all Apple ecosystem... iTunes on a macmini, airport time capsule as my router, iPhone, iPads and airport expresses for remote speakers... can't get the iPhone to share the library so I can listen to music while I work out in the yard... sorry to see that others are having the same problems...

  • by gelioson,

    gelioson gelioson Jun 2, 2015 4:31 PM in response to Dantari
    Level 1 (0 points)
    Jun 2, 2015 4:31 PM in response to Dantari

    Turning off ipv6 in network adapter settings fixed the problem for me.

    Windows 8.1 x64, appleTV 3, several iPhones and iPad - everything work ok.

  • by Azznjax,

    Azznjax Azznjax Jun 8, 2015 1:58 AM in response to gelioson
    Level 1 (0 points)
    Jun 8, 2015 1:58 AM in response to gelioson

    Thanks gelioson, I have tried just about everything that I had found in relation to the issue and this is the one that has finally worked, thanks for passing it on

  • by Stoner,

    Stoner Stoner Jun 8, 2015 4:53 PM in response to jakes_02
    Level 1 (4 points)
    iPhone
    Jun 8, 2015 4:53 PM in response to jakes_02

    Bravo.  Running as administrator did not work, nor did disabling my Win7 firewall.   Microsoft Fix it 50409 to disable IPv6 works.

  • by The Real J-Lo,

    The Real J-Lo The Real J-Lo Jun 8, 2015 9:56 PM in response to gelioson
    Level 1 (0 points)
    Jun 8, 2015 9:56 PM in response to gelioson

    Glad to hear this worked for Windows.  Any suggestions for Mac?  I didn't see a way to turn off ipV6 on my router or on my iPhone.  Thank you.

  • by gelioson,

    gelioson gelioson Jun 9, 2015 2:43 AM in response to The Real J-Lo
    Level 1 (0 points)
    Jun 9, 2015 2:43 AM in response to The Real J-Lo

    I'm not familiar with Mac, but you can try go to Settings->Network->(your_connection)->Advanced->TCP/IP tab->Configure IPv6

    There you can configure IP6, maybe it is possible to disable it.

  • by jj6065,

    jj6065 jj6065 Jun 21, 2015 9:00 PM in response to Stinsonddog
    Level 1 (0 points)
    Jun 21, 2015 9:00 PM in response to Stinsonddog

    Hi,

    I have iTunes 12.1 running on Windows 8.1 and also on a Mac Mini OS X, and my Remote app on my iPhone 5S stopped working about a week ago.  I don't use Remote on a regular basis, so cannot say if it stopped working at the same time I updated iTunes to 12.1.  I just know that when I tried to use Remote last weekend, it could see my Apple TV and Mac Mini, but not the iTunes library on my Windows computer.  Today, I suddenly remembered that about a month ago, on my work computer (Dell laptop on Windows 7) I started having trouble accessing my mapped drives--intermittently, I would not be able to connect to any of the network folders.  Tech Support at work connected to my laptop and after making a simple change and having me restart my laptop, i was able to connect to those drives consistently again!  Since that worked, I thought I would try that on my home computer as well, and VOILA!  I did the same change and now my Remote app on my iPhone 5S can see my Windows iTunes library again!   This is the change I made on my Windows 8.1 computer:

    1. Go to Control Panel
    2. Go to Network and Sharing Center
    3. Click on Change adapter settings (left hand side of the page)
    4. On each of my configured networks (I have 1 Ethernet and 1 Wi-Fi, but you might have more), right-click and select Properties
    5. You'll see 2 tabs--Networking and Sharing.  On the Networking tab, scroll down and UNCHECK the box for Internet Protocol Version 6 TCP/IPv6)
    6. Click OK
    7. Restart your computer
    8. Launch iTunes on your rebooted computer
    9. Go to the Remote app on your mobile device, and you should be able to see your iTunes library again (if Home Sharing has been turned on on both your computer and the mobile device you use Remote on)

     

    I hope this helps!

  • by ddrulez,

    ddrulez ddrulez Jun 25, 2015 8:31 PM in response to jj6065
    Level 1 (0 points)
    Jun 25, 2015 8:31 PM in response to jj6065

    Thanks a lot. Works perfect now.

  • by The Real J-Lo,

    The Real J-Lo The Real J-Lo Jun 26, 2015 10:57 AM in response to Dantari
    Level 1 (0 points)
    Jun 26, 2015 10:57 AM in response to Dantari

    I got it working.  (I'm an all Mac environment - thanks to the Windows users posts, while they didn't map to a Mac they did eventually lead me to a resolution).

     

    What I found is that the IPv6 setting on my Time Capsule router and the IPv6 setting on my Mac Mini were not the same.  The IPv6 setting on my router was set to "Link-local only".  I changed my Mac Mini to match that and now I can access the iTunes library from my phone.

     

    To change the setting on the router, open the AirPort Utility app, select the base station (Time Capsule in my case), select "Edit", select "Advanced", select "IPv6" and set to "link-local only."

     

    On the Mac Mini, Open System Preferences, Open Network Preferences, select "Advanced", select "TCP/IP" and select "link-local only" from the "config IPv6" drop down.

     

    Please let me know if this works for any else.

     

    Thank you!

     

    p.s.  I have the latest OS's at the time of this post.  Yosemite 10.10.3 on my Mac Mini and iOS 8.3 on my iPhone.

  • by patch8995,

    patch8995 patch8995 Jul 6, 2015 7:29 PM in response to jj6065
    Level 1 (0 points)
    Jul 6, 2015 7:29 PM in response to jj6065

    This Helped me for the 12.2 update running on windows 7

  • by mrsopda,

    mrsopda mrsopda Jul 21, 2015 12:14 AM in response to SammyDeefrom2171
    Level 1 (0 points)
    Jul 21, 2015 12:14 AM in response to SammyDeefrom2171

    Thanks, I didnt realise that my laptop was on a different wifi channel to my apple tv

  • by Nik13$,

    Nik13$ Nik13$ Jul 26, 2015 2:06 AM in response to BurryF
    Level 1 (0 points)
    Jul 26, 2015 2:06 AM in response to BurryF

    You are God send.  I've been researching this for two days.  It worked liked a charm.  Thanks BurryF

  • by Pathetic Apple TV,

    Pathetic Apple TV Pathetic Apple TV Jul 31, 2015 8:20 AM in response to gelioson
    Level 1 (4 points)
    Jul 31, 2015 8:20 AM in response to gelioson

    Worked perfectly for me ! Thanks

  • by TomGimpel,

    TomGimpel TomGimpel Sep 4, 2015 8:17 PM in response to cybertrek
    Level 1 (0 points)
    Sep 4, 2015 8:17 PM in response to cybertrek

    "run as Administrator" worked for me

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