I downloaded two ringtones

I Downloaded two ringtones on I tunes & upset Isnt showing up on my phone?I paid again so paid out twice & Ive still not got them?

iPhone 4S

Posted on Feb 6, 2015 12:30 PM

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2 replies

Feb 6, 2015 1:04 PM in response to daniellefromgreat dunmow

Not sure what you mean by 'upset isn't showing up on my phone' .


They were bought from the Tones section of the store on that phone, and what iOS version is your phone on (Settings > General > About > Version) ? If iOS 8.1.1 : Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 - Apple Support


If it's not iOS 8.1.1 then they should be on the phone (you haven't synced the phone to your computer's iTunes and deleted them ?) and they should show in Settings > Sounds as well as in the Contacts app for setting for individual contacts - they don't show in either place ? If they aren't on your phone then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I downloaded two ringtones

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