Setting up airport extreme to replace netgear router

Im desperate to replace my unreliable netgear router so i bought a Apple Airport Extreme base station (Generation 6).

Often, it is not the router that is unreliable with satellite connections, it is the satellite connection itself.

How have you tested and verified that the problem is with the Netgear router.....and not with the satellite connection itself?

Sorry, but I am not yet convinced that the Netgear is the issue here, since we have seen a number cases where satellite providers are delivering a "private" IP address to their clients, when they should be delivering a "public" IP address.

If you hook up the satellite connection directly to your computer, and leave it that way for a day or two, does the connection remain stable that way?

What IP address is your satellite equipment delivering to the computer when you test the setup this way?

As per Bob's comment it is important to find the IP the satellite service gives you.. most do not hand out IPv4 public Addresses but use private IP in the 10.x.x.x range.. this will stop the Airport working properly.

Just reset your AE to factory and start again.

With the Satellite modem plugged into the WAN port, what IP do you get?

You will need to have the AE setup to DHCP and NAT in the network section but you cannot use 10.0.1.x as normal if the WAN IP is anything in the 10.x.x.x range, so move it to 192.168 via the network options under the dhcp settings

my details were IP address 10.100.38.234

As we suspected, your satellite provider is giving you a "private" IP address, and not the "public" IP address that you should be receiving. There is nothing wrong with the Netgear router, but it sounds like you have the AirPort Extreme connected at this time.

"Off" Bridge Off would normally be the correct setting to use with your satellite "modem" since it is behaving as if it were another router.

Unfortunately, you will have to use the DHCP and NAT setting on your AirPort Extreme to compensate for the incorrect IP address assignments that your satellite service is providing to you. Since your satellite "modem" is already providing NAT service, and the AirPort Extreme is as well, you have two devices both trying to do NAT.......that is why you see the Double NAT error.

Unless you can get your satellite provider to provide you with a "public" IP address, you will have to continue to run the AirPort Extreme in the Double NAT setup and hope for the best. You might be able to get away with this error on a simple home network.

If you do not want to see the blinking amber light, open AirPort Utility and click on the AirPort Extreme. A smaller window will appear. Look for a Status setting and click on the small amber dot next to Status. Another window will appear with an option to "Ignore" the Double NAT error. That will give you a green light on the AirPort Extreme, and hopefully things will work.

Double NAT can cause a number of unpredictable things to occur on a network, but the most common is slow browsing on the Internet, and/or you may be able to get to some web pages, but not others.

Hopefully, things will work OK for you since you really will no other options to set up the AirPort Extreme correctly until you receive the correct public IP address that you deserve from your satellite provider. You might want to speak to them about this and let them know that you are on to their tricks, though.

It looks like that you may be able to get away with the Double NAT error.

There are some simple settings on the Netgear.....similar to what you did on the AirPort.....that would have fixed the Netgear router in a few minutes.