Microsoft Office 2008 crashes when printing since upgrading to Yosemite

Ever since upgrading my Macbook Pro (late 2009) to OS X Yosemite I'm having trouble with Microsoft Office 2008. Whenever I try to print from any of the Office programs (Word, Excel, PowerPoint), the program will crash and the file will not print. I am still able to print from other programs (Safari, Preview, etc...). And aside from this I'm having no other issues with the Office programs. So at the moment I'm reducing to having to save files as a PDF and then printing from Preview. Can anyone help me troubleshoot?

MacBook Pro, OS X Yosemite (10.10.2), Macbook Pro late 2009

Posted on Feb 6, 2015 2:19 PM

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6 replies

Feb 7, 2015 2:08 PM in response to smsurine

Ever since upgrading my Macbook Pro (late 2009) to OS X Yosemite I'm having trouble with Microsoft Office 2008.

Did you update to a Yosemite compatible printer driver for you brand x model x printer? If not, see the Apple list of supported printers and scanners with update info. After download and install of updated printer driver, reboot your computer.


What troubleshooting methods have you tried?

Could you provide the crash log from one of the MS Office 2008 app crashes?

Feb 7, 2015 8:15 PM in response to smsurine

I'm not sure if the printer driver is updated, it usually does that automatically...

That sounds magical but I have never had printer drivers automatically update themselves. After your upgrade to Yosemite, did you setup your printer using Print & Scan in System Preferences?

...office programs are the only ones crashing when I try to print, so wouldnt that indicate an Office issue rather than a printer driver issue?

No, not necessarily. See thread "microsoft office crashes when trying to print."


If you believe the your problem is an "Office issue" then you might try the Microsoft forum.

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Microsoft Office 2008 crashes when printing since upgrading to Yosemite

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