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My iPhone screen doesn't move when I turn phone sideways

WWhen I look at a web page or picture, it stays in vertical position even when I turn phone sideways. How can I fix this?

Windows 7

Posted on Feb 6, 2015 2:50 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2015 2:59 PM

Hi Eileen@@,


If your screen still hasn't been able to rotate, I would recommend you take a look at the troubleshooting information in this article:


If the screen doesn't rotate on your iPhone, iPad, or iPod touch

Some apps don't rotate. Some might use only portrait or landscape mode, or switch depending on the content. To test screen rotation, open the Calculator app that comes with your device. If the screen doesn't rotate when you rotate the device, try these steps:

  1. Check for User uploaded file in the status bar. If you see this icon, Orientation Lock is on. To turn it off, swipe up from the bottom of the screen to reveal the Control Center and tap User uploaded file.
    User uploaded file
  2. If you have an iPhone 6 Plus, turn off Display Zoom to rotate the Home screen.
  3. If you have an iPad with a Side Switch, turn the Side Switch on or off.

Get more help

If you checked your settings and your screen still doesn't rotate when using an app that should (like the Calculator app), follow these steps:


  1. Restart your iOS device.
  2. If the screen still won't rotate, back up and restore you


Thank you for using Apple Support Communities.

Cheers,

Sterling

1 reply
Question marked as Top-ranking reply

Feb 8, 2015 2:59 PM in response to eileen@@

Hi Eileen@@,


If your screen still hasn't been able to rotate, I would recommend you take a look at the troubleshooting information in this article:


If the screen doesn't rotate on your iPhone, iPad, or iPod touch

Some apps don't rotate. Some might use only portrait or landscape mode, or switch depending on the content. To test screen rotation, open the Calculator app that comes with your device. If the screen doesn't rotate when you rotate the device, try these steps:

  1. Check for User uploaded file in the status bar. If you see this icon, Orientation Lock is on. To turn it off, swipe up from the bottom of the screen to reveal the Control Center and tap User uploaded file.
    User uploaded file
  2. If you have an iPhone 6 Plus, turn off Display Zoom to rotate the Home screen.
  3. If you have an iPad with a Side Switch, turn the Side Switch on or off.

Get more help

If you checked your settings and your screen still doesn't rotate when using an app that should (like the Calculator app), follow these steps:


  1. Restart your iOS device.
  2. If the screen still won't rotate, back up and restore you


Thank you for using Apple Support Communities.

Cheers,

Sterling

My iPhone screen doesn't move when I turn phone sideways

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