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Can't up date no software up date in general settings itunes won't show device

Have I Pod touch 32GB model A1367 can't up date software in general setting because there are none tried ITune won't show device.

Posted on Feb 6, 2015 7:28 PM

Reply
1 reply

Feb 7, 2015 1:55 AM in response to sassylove

You have a 4G iPod with less than iOS 5.

Connect to iTunes (version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later) and update via iTunes.


As necessary:

iOS: Device not recognized in iTunes for Mac OS X

Or

See

iOS: Device not recognized in iTunes for Windows

- I would start with

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components

- Then do the other actions of:

iOS: Device not recognized in iTunes for Windows

paying special attention to item #5

- New cable and different USB port

- Run this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Also see:

iPod not recognised by windows iTunes

Troubleshooting issues with iTunes for Windows updates

- Try on another computer to help determine if computer or iPod problem

Can't up date no software up date in general settings itunes won't show device

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