theresa62

Q: Why is the new ITune update slowing down my pc.

I recently updated ITunes...It now comes with a helper exe.  Why did this change...It has slowed down my pc something terrible... I am running Microsoft Windows 7 64 bit..and never had this problem before...

Seems I need the helper exe to access ITunes now...I do not like updates that decide what runs or doesn't run....Is there a solution to this. I have one apple product it is an IPad mini...If it wasn't for the fact that I have purchased music and apps.  It would end up in the garbage...That is how upset I am...

If this is a way for Apple to make me want to buy their products it will not work...

I have absolutely no problem with the ITune store on my IPad...just on on my desktop.

Windows 7

Posted on Feb 6, 2015 10:27 PM

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Q: Why is the new ITune update slowing down my pc.

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  • by judysings,Helpful

    judysings judysings Feb 9, 2015 8:01 AM in response to theresa62
    Community Specialists
    Feb 9, 2015 8:01 AM in response to theresa62

    Hi theresa62,

    The resource below explains the processes that are involved with the iTunes software installed with Windows 7.  It's possible to use your iPad mini without the corresponding iTunes software on your Windows computer .... but it would limit what you can do with it.  You can't sync your iPad with your computer, use iCloud services, etc. without the software.  The choice is totally up to you.

    iTunes for Windows: Background processes installed on Windows XP, Vista, and 7 - Apple Support
    http://support.apple.com/en-us/HT201999

     

    iTunes for Windows: Background processes installed on Windows XP, Vista, and 7

    iTunes for Windows (XP, Vista, and 7) installs some processes that run in the background. Below is a brief explanation of what each process does.

     
                                                                                        
    ProcessWhat it does
    AppleMobileBackup.exeBacks up the data on your iPhone or iPod touch
    AppleMobileDeviceHelper.exeListens for commands to help iTunes communicate with devices
    AppleMobileDeviceService.exeAllows iTunes to recognize iPhone and iPod touch
    AppleMobileSync.exeSynchronizes iPhone or iPod touch data with your computer
    distnoted.exeAllows iTunes to sync with iPhone and iPod touch
    iPodService.exeAllows iTunes to access devices.
    iTunesHelper.exe"Listens" for commands to help iTunes communicate with devices (such as iPod).
    iTunesPhotoProcessor.exeTranscodes photos and artwork for devices
    MDCrashReportTool.exeExtracts log reports from the device and submits them to Apple (if selected)
    mDNSResponder.exeAllows iTunes to discover services on the local network (music sharing, Apple TV, AirTunes). Also known as Bonjour for Windows.
    SyncServer.exeCoordinates the synchronization processes
    qttask.exeProvides a QuickTime icon in the Notification area (system tray) of the Windows Task bar. This process might or might not appear depending on your configuration of QuickTime and whether the QuickTime icon is enabled in the Notification area.
    Processes depending upon Sync configurationWhat it does
    dotmacsyncclient.exe*Syncs the device with iCloud
    com.google.ContactSync.exe*Google contact syncing
    com.apple.IE.client.exeSyncs the device with Internet Explorer
    com.apple.Outlook.client.exeSyncs the device with Outlook
    com.apple.Safari.client.exeSyncs the device with Safari
    com.apple.WindowsContacts.client.exeSyncs the device with Windows Address Book / Windows Contacts
    com.apple.WindowsMail.client.exeSyncs with Windows Mail
    com.yahoo.go.sync.client.exe*Syncs with Yahoo

     

     *These processes will require internet access to sync. You must allow these processes internet access through your firewall in order to complete their functions. For more details, see iTunes for Windows: Troubleshooting security software issues.

    Note: Depending on your configuration, some of these background processes may not appear. iTunes can start other background processes to perform various tasks like syncing and diagnostics. New functions may be added to these background processes in the future. Please note that you should not disable these processes even when iTunes is not open on the computer.

    Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.

     

    Last Modified:

    Regards,

    - Judy

  • by theresa62,

    theresa62 theresa62 Feb 9, 2015 8:06 AM in response to judysings
    Level 1 (8 points)
    iPad
    Feb 9, 2015 8:06 AM in response to judysings

    Thanks for answering....I still don't like the way Apple does things... I know when I upgrade the OS on my IPad I have to go in and reset it the way I want it to work...That is what irks me the most...and now on my PC...really....Oh well...