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Level 2 (255 points)

Q: iMac glass cleaning 5K

proud owner of a 5k imac

cleaned the screen off for the first time because there was so much dust on it. I first used a swiffer dust wand, it attracts dust like a magnet. then I used a clean microfiber cloth. I noticed a faint ;ine on the glass, id, call it a fine scratch only you can't feel it at all. after its clean its gone, but after a few hours and the dust collects its back. I've read using a mixture of vinegar and distilled water to a microfiber can clean pesky marks, but this had little affect. Is this glass coated on the outside? is it possible hat there is an imperfection on the coating, or is it some sort of residue from the plastic that I can't seem to get off? many thanks for any input.

iMac with Retina 5K display, OS X Yosemite (10.10.1)

Posted on Feb 6, 2015 6:43 PM

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Q: iMac glass cleaning 5K

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  • by babowa,

    babowa babowa Feb 6, 2015 7:11 PM in response to BB
    Level 7 (31,900 points)
    iPad
    Feb 6, 2015 7:11 PM in response to BB

    I would not ever use a swiffer dust anything on a highly glossy surface as they are treated with some sort of chemical - they left a film on my good wood. In any case, here are Apple's recommendations:

     

    Clean your Apple products - Apple Support

     

    Since the screen is not made of regular glass, I would not use vinegar either. A damp cloth is all I've used.

  • by BB,

    BB BB Feb 7, 2015 4:19 PM in response to babowa
    Level 2 (255 points)
    Feb 7, 2015 4:19 PM in response to babowa

    I mostly just use microfiber, the distilled water and vinegar mixture is used for just dirty areas and I only dab it on a microfiber. What I can't figure out os that you can't feel anything. if I take a microfibre cloth and just very lightly wipe it, its gone. Its almost as if the dust wants to settle in the straight line. Im also being critical because you can only see it when the computer is off and with a flashlight. I wonder if there is a static charge in that area or something? Do they make antistatic cleaner?

  • by babowa,

    babowa babowa Feb 7, 2015 4:39 PM in response to BB
    Level 7 (31,900 points)
    iPad
    Feb 7, 2015 4:39 PM in response to BB

    That kind of area and being an electronic device maintaining an electric charge - just like a big screen TV - will always attract dust particles and become static when it is rubbed with something; microfiber - at least in my experience - exacerbates that.

  • by BB,

    BB BB Feb 9, 2015 3:51 PM in response to babowa
    Level 2 (255 points)
    Feb 9, 2015 3:51 PM in response to babowa

    its a fine scratch, don.t know if I did it or it was always there but apple was nice enough to exchange it.Tried for a while with a microfiber and even though I couldn't feel it with my fingernail, it never went away. Thanks Apple

  • by babowa,

    babowa babowa Feb 9, 2015 4:57 PM in response to BB
    Level 7 (31,900 points)
    iPad
    Feb 9, 2015 4:57 PM in response to BB

    Well, that was nice!

  • by Mr. Luigi,

    Mr. Luigi Mr. Luigi Feb 15, 2016 9:19 AM in response to BB
    Level 1 (27 points)
    Feb 15, 2016 9:19 AM in response to BB

    For future reference...I've used iKlear screen cleaner on all my Apple products for years.  Doesn't harm the protective, anti-fingerprint, anti-glare coatings but cleans really well.  I use it with a microfibre cloth.  It will take a bit of gentle rubbing with the cloth to remove all residue of the cleaner from a large computer display.  Don't apply when the screen is warm as it is easier to wipe off the cleaner from a cool screen.  I wouldn't use vinegar, etc. even on the tiniest of spots as it could damage the high tech coatings Apple applies to its display surfaces. 


    That was awesome of Apple to replace your device!

     

    I don't know if they will let me post the link to the product on iKear's website, but here it is just in case. (I buy the 8 oz spray bottle for cost effectiveness. Currently on sale for $10.00.  You can certainly get it at Amazon, etc. too)

     

    http://www.klearscreen.com/products/ik-8