Eman8

Q: App Store keeps asking me to download update for "Remote Desktop Client Update 3.8.2 v1.1 but I have never purchased Remote Desktop Client

Hi, the App Store keeps asking me to download the update Remote Desktop Client Update 3.8.2 v1.1 but I have never purchased Remote Desktop Client so I am unsure why it is asking me to and worry that someone is trying to spy on me!  Does anyone know why this is?  Thanks in advance!

MacBook Pro, OS X Yosemite (10.10.2)

Posted on Feb 6, 2015 9:17 PM

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Q: App Store keeps asking me to download update for "Remote Desktop Client Update 3.8.2 v1.1 but I have never purchased Remote Deskto ... more

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  • by El Morche,

    El Morche El Morche Feb 8, 2015 2:47 AM in response to Eman8
    Level 1 (4 points)
    Wireless
    Feb 8, 2015 2:47 AM in response to Eman8

    Same here. I accepted the update but the App Store keeps offering it. According to the history the update has been installed 3 times.

     

    Time to submit a feedback report http://www.apple.com/feedback/.

  • by John Zwiebel,

    John Zwiebel John Zwiebel Feb 8, 2015 6:17 PM in response to Eman8
    Level 1 (49 points)
    Apple TV
    Feb 8, 2015 6:17 PM in response to Eman8

    I find it interesting that since Screen Sharing is available, and works "just fine" that a Remote Desktop Client would be needed to be installed.

    I installed it, but I'm not sure why.

     

    I found the updated application in /System/Library/Core Services/RemoteManagement/ARDAgent

    Which is also where the screen sharing and vnc bundles live.  I clicked on it to see what would happen -- nothing.

     

    I found these ports in another discussion

    TCP and UDP port 3283

    TCP and UDP port 5900.  (Also used for Screen Sharing in OSX 10.5 and later)

    port 22


    This page confirms their use along with the use of other ports:

    TCP and UDP ports used by Apple software products - Apple Support

    Additionally TCP port 5432 is used by ARD


    Having recently noticed (through "network utility" that my computers have had a "ton" of open connections.

    This severely hurt system performance.


    I note that neither my Airport Express nor my Mac can set up a firewall on these ports.

    While I haven't noticed the ARD ports being used, I cannot help but wonder if this is set up for a CIA/NSA backdoor into my computers.


    On a less paranoid level, perhaps Apple is planning on adding on-line help to debug our problems in "real-time".  ;-)

  • by El Morche,

    El Morche El Morche Feb 9, 2015 1:35 AM in response to John Zwiebel
    Level 1 (4 points)
    Wireless
    Feb 9, 2015 1:35 AM in response to John Zwiebel

    John Zwiebel wrote:

     

    On a less paranoid level, perhaps Apple is planning on adding on-line help to debug our problems in "real-time".  ;-)

    Apple Support already do this. During recent support calls with Apple they have opened screen sharing sessions where they control a pointer to show you where to go on screen to execute various instructions (if necessary) and they can then see the results.

  • by Brian Nesse,

    Brian Nesse Brian Nesse Feb 9, 2015 7:59 AM in response to Eman8
    Level 4 (3,007 points)
    Feb 9, 2015 7:59 AM in response to Eman8

    Remote Desktop Client ships preinstalled into the OS. It is disabled by default.

  • by John Zwiebel,

    John Zwiebel John Zwiebel Feb 9, 2015 8:18 AM in response to Eman8
    Level 1 (49 points)
    Apple TV
    Feb 9, 2015 8:18 AM in response to Eman8

    FWIW:

    If it is running, I believe, it will show up in Activity Monitor as RFBEventHelperd owned by _ard.

    I used activity monitor to "quit" the daemon.  It was running because I double clicked on it.

     

    RFBEventHelperd0.05.10304984_ard0 bytes0 bytes000 bytes0 bytes0 bytes64 bit-NoNo0 bytes0 bytes0 bytesYesNo0 bytes